Premier Inn Solihull South (M42)

I arrived late in the evening to check in but Raj at the desk was calm and very reassuring to me about my stay. The location was ideal for me and it was very quiet.

Where do I start with this one?? Checked in and received my room key, only to wake up the next morning and being told I hadn't been checked in so therfore could receive no breakfast despite my protestations. The rooms have been nicely refurbished tho. The hotel offers itself in the catchment area of Stratford upon Avon but in reality it's a hour away on a bus. The bar and restaurant doesn't open till 5 and you can tell that the bar staff don't really want to be working. Overall I would avoid.

Stayed 2 nights as came up to the area for a family funeral. The staff were absolutely wonderful and the room clean other than quite a lot of cobwebs behind the TV, which I discovered trying to turn the switch on as it had been switched off at the socket behind the tv. When we arrived it was about 29 degrees out and the lovely lady on reception offered us a double sheet in case the duvet was too warm for us. Warm was an understatement! Although they'd left the curtains closed and a fan going full blast, even Lucifer would have found the room too hot. Needless to say neither of us slept much during the 2 nights. We actually didn't feel too well after spending a night in that heat. We ate at the restaurant on the first night. Food was good and staff were wonderful with the added bonus of air con. Was a shame to see the restaurant so run down. I grew up around there so remember the pub/restaurant when it was thriving. All in all it's a good premier inn and handy to visit family but if I stay again I'll bring my own tower fan. Just want to add the whole staff team we came across were great. Friendly and helpful Other than the extreme heat in rooms