Premier Inn Solihull South (M42)

Very warm welcome and everything as it should be. Swift service both at the hotel and Beefeater next door. Good location for motorway but it’s not in Solihull- it’s in Shirley which is a distance from Solihull itself. No problem to us though.

Ben on reception on arrival was very polite, professional and very helpful. Explained what was on offer for meals, breakfast etc. Room was exceptionally clean and tidy............................................................

I booked this hotel thinking that I was expecting a standard Premier Inn hotel. Unfortunately it is very dated and in need of an overhaul. We stayed in room 8. It smelt of bleach on walking in and was very damp. Reception told us that the hotel was full and no other family rooms were available, so we had to make the best of it, as we were travelling with 2 kids and they were knackered. Reception supplied an air purifier (seems like this is common for them to offer out) We paid for breakfast and this was in the next door pub. The place looked deserted apart from 2 members of staff trying to get things in order. There were plates and messy tables everywhere. Shortly after we were seated, more staff members turned up but more patrons were turning up as well. It generally was a sad state of affairs. One to avoid tbh