SBSB22
ngày 30 tháng 10 năm 2024
I am terribly disappointed by the service of Villa Soligo. A hotel that claims to be a luxury hotel has disappointed in almost every aspect. I feel fooled by the very nice and professional website, the reality unfortunately looks very much different. Despite having a luxury hotel pricing, the employees have been rude, the breakfast is at best average, room interieur such as the toilet cistern have been broken. It was extremely cold in the hotel and despite asking for support to heat up the room no one helped. Be extremely careful with booking additional services such as wine tours. They are completely overpriced, the hotel changed 12 hours before the trip the set up and timing of the trip and still charged the same. There are many nice hotels in this area, I am convinced there are better places and probably for less money.
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