Tài Khoản Khách
ngày 17 tháng 12 năm 2024
The resort is absolutely beautiful, stunning actually, a mix of modern architecture and Tulum-inspired touches. Both of our rooms were light and airy, giving spa vibes. The beach is perfectly white, uncrowded and quiet (re: no one trying to sell you anything). Another pro was that the service was outstanding. From housekeeping to the poolside staff, everyone was lovely and attentive. Even over Thanksgiving week, it did not feel crowded and there were plenty of employees to meet our every need. Although we had a wonderful time, there were several cons that may prevent us from going back. While we really enjoyed the peace and quiet, we felt quite isolated from sightseeing, sundries, and snacks. The first day we taxied to town just to get cream for our in-room coffee ($10 coffees at the pool bar) and snacks because every restaurant felt like fine dining (at least the price was), and sometimes you just want low-brow. Our cheapest meals were our poolside lunches for $200+/- (4 adults, quesadillas and guacamole and Diet Pepsis, no alcohol). We ended up cancelling all of our dinners onsite and taxied to town to enjoy local sights and food. Similarly, we were shocked to learn the resort holds $300 per person per day for incidentals. After seeing the food and alcohol prices, I suppose we could have gotten there but holding $9600K is crazy. The woman next to us at check-in paid the same for her two and four year olds. And, this policy is NOT anywhere on the site or in our reservation. This really irked us.
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