The Riviera Maya Edition at Kanai

如果不是艾迪遜的粉絲的話 你沒有任何理由不選擇旁邊的瑞吉 maya edition很精緻但性價比極差 餐廳很貴很難吃 酒店沒有butler 但作為edition它屬於拔尖非常漂亮的

酒店環境不錯 私家海灘

We are currently staying here and it’s so disappointing. We have been to this part of Mexico many times and have stayed all over- from the rosewood and esencia to grand Velas and Be tulum so I have a pretty good idea of what to expect. This place is hands down the worst hotel in the area that I’ve stayed at. The service is the worst part- literally everything I have tried to ask for I’ve been met with a no. Something as simple as a bottle of water while we wait for cab is met with a negative response. I ask for a kettle in the room or some ice and they say ok but it never comes. The food and drinks are so overpriced and I live downtown chicago so i am used to steep prices. For 1200 a night you think you would have a concierge service, a beach bag to use during your stay, a daily list of activities but you get nothing. It’s honestly comical how bad it is here. Do your self a favor and stay at esencia or rosewood for these prices. Or honestly the all inclusive grand Velas was so much better.

Different prices for different people. The stone-faced manager ran my card for the room , not a pre-authorization $14,500 , plus $7,000 in security at check-in! They require $300 per person per room per night ( read that again !) Drinks and food are extremely overpriced - and that's coming from someone who lives in Manhattan, NY; it's ridiculous. Kosher food is a joke scrambled eggs and a coffee $106.00 Friday night dinner served cold and not fresh at all surrounded by raccoons lol! They will not allow you to see the fire turned on as per Kosher guide lines - and the people that run the kosher services completely take advantage of the guests knowing there is no other alternative- Lastly, my cologne was stolen right out of my room ("they're looking into it") they did tho refund me $100 for it right before we checked out - My biggest issue was the prices for different people; and the security fees , I felt very uncomfortable with the way it was handled, with absolutely no regard or care. As for the grounds, they're nice. I wish I could say more. I'm not accustomed to writing harsh reviews, but this is the reality of our stay here. People should know what they're in for before they come. Triple ask about the security fees before you book !

The best views I’ve ever seen. We had so much fun at the pool. Everything was very clean and the food was great. The beach was beautiful and we got a nice room. Service was a little slow but it was worth it. Overall, the trip was one of the best trips I’ve ever had.

My wife and I just came back from 4 days at the Edition at Kanai. What a perfect vacation. It is a relatively new hotel and they go out of their way to make you feel special. We got upgraded to a suite and our room was beyond amazing. We especially loved sitting on the huge balcony and having breakfast each morning. The service was top notch. The pool was stunning. And the chaise lounges at the beach were relaxing and super comfortable. We can't wait to go back again soon!