Ingenia Holidays Soldiers Point

The property was great and we would go back there but just a warning don’t book /pay bowling if your kids have autism or additional needs like my boy We went to cancel when life was just too much for him and tried to explain why we needed to cancel and they weren’t understanding at all I get we maybe would lose a deposit but the whole $40 was a lot to cop these days Otherwise lots to do in the park and kids had a good time

Great place for families with little ones. We enjoyed our stay 😊

12 kids got gastro after staying on the weekend, assuming from the swimming pool/kids playing areas

Top notch Lots of family fun. Comfortable room

I booked with Ingenia soldiers point a while back. Due to a family emergency I had to cancel, to which I gave a months notice. Ingenia refused a full refund so I settled for park credit. When I went to rebook, the price of the stay was going to be $736. The original stay was going to be $318 at the same park. Ingenia was also forcing me to take an extra day as it was just before a public holiday (not ON the public holiday) which of course defeats the purpose of going away for a long weekend as you end up having to take an extra day off work anyway, but this is somehow justified by the fact that many parks have adopted this unaustralian greedy policy. Considering the big4 6 minutes away was charging $450 for the same length of stay, I could not justify it. Ingenia has now charged me a $50 booking fee for absolutely nothing. I have spent $1000s with Big4 as a perks member so I contacted Big4 head office. They did not help at all as it was “out of their hands”. I understand that I am only one customer and my contribution will make zero difference, so saying I will not stay with Ingenia or Big4 is completely worthless. If that is the message you’re trying to send to your customers, well done, you have achieved it.

Very enjoyable stay. Lots to do for the kids plus really close to a couple of dining options and a great little beach across the road.