Premier Inn Slough

No hotel amenities were available. No slippers, toothbrush, no room telephone no any single thing. The staff strictly mentioned that they couldn’t even check in a minute earlier If the check-in time was 3 pm.  No European or Chinese socket was available in the hotel (no spare one or portable available ), Had to go to a new location to buy one. The hotel staff wasn’t very friendly and straightforward. I may never gonna use any Premier Inn hotel ever again.

I have stayed in this Premier Inn (Uxbridge Road) on business for the last 5 months, so I have witnessed the full spectrum of services. I can honestly say, I have been nothing less than impressed by the staff and management. They all have been amazing, even when some of their facilities fail through no fault of their own. Nothing is too much trouble! They are all absolute professionals who take pride in their work. I would like to give a big shout out to the following members of the team for going above and beyond to make my stay here really enjoyable! I will apologise in advance to the staff I haven't mentioned. So.....Aman (Always has a smile for her customers and goes the extra mile to make them comfortable), Frankie (A waiter with an amazing sense of humour), Cristian (He is an absolute gentleman), Pardeep (Passionate about perfection!), Youlanda (Always greets me with a smile at Breakfast) I have to say, I think other hotel Managers should stay here to understand the meaning of real customer service and teamwork. I will be in Slough on Business until March 25 and I wouldn't dream of moving to a different hotel. Well done to the all the staff and Management!!

I stayed at this Premier Inn with my young family when we visited Central London and Legoland a few weeks back. Great location and a decent size room too fir the four of us. The staff went above and beyond as the room above us was being rather noisy (but this isn't the hotels fault!). Breakfast was great and good transport links on the 702 bus for both London and Legoland. For the three nights we stayed parking was £25 which wasn't too unreasonable. I would happily stay here again for visiting London or flying from Heathrow.