Atrium Hotel

This hotel is in my opinion not 4 star based on others I have stayed in. We stayed 10 nights. We checked in around 10.30pm and we’re offered a welcome drink but first we had to wait for the other couple to check in before they served us the drink. Had we known this, we would have gone to our room as we were tired – we were then too late to find anywhere to eat. We were led to the pool bar and offered either lemon, orange or ouzo. Usually welcome drinks are offered in the main reception area without having to walk through the hotel or wait for others. The hotel itself is pretty as are the views. The walk back from the beach is arduous (but good exercise). There is a short footpath along the frontage of the hotel but there are otherwise no footpaths to the nearest beach or down to the taverna/shops. Take care when crossing the road as there is a blind corner. At night we walked holding our mobile phones with the light on to show drivers we were walking in the road. Air conditioning was very good and quiet. You can order a rental car to the hotel. Staff on breakfast and lifeguard lady all very pleasant. The breakfast was disappointing. The continental breakfast is good if you like meats and cheese. The English breakfast is poorly executed - would not pass as an English breakfast (pizza?!). No fresh orange juice – made from concentrate. There are two yogurts served in large bowls and walnuts, a few variety of seeds, raisins and cranberries, honey. Fruit is cut into slices but limited – and no whole fruit. We paid a little extra to have a sea view which we got however the very large privacy boards on either side of the balcony spoil the effect. The rooms are spacious, well arranged and the bed is very comfortable. You get one facial wipe packet which was replenished once before we left. One cotton wool and cotton buds kit which was not replenished. Two very small body lotions and two small conditioners. This should really have been replenished daily going by previous hotels we have stayed in which are 4 star. The other soap/wash was attached to the shower wall. We took our own tea bags – Liptons, Nescafe, herbal sachets, sugar are in the room. On our second day when fixing the sheet I noticed there was dried blood and a stain. I decided to check the sheet and mattress protector and to my horror it was dirty, stained and discoloured. Use your imagination but these were not from spills! I don’t think the stained mattress protector had been changed before us. I complained to reception immediately and the bedding was changed. No apology from the manager – only from the cleaner who came to change them. The cups are not taken away to be cleaned and replaced with fresh ones. Twice, I saw our cleaner wash our coffee cups in the sink, no washing-up liquid and dried with a towel which was attached to her uniform. I’m guessing the same towel was used in other rooms too. I got speaking to one of the other guests who had been the pr

We stayed last year in this Hotel and it was excellent so booked it again for this year. The Staff, food and cleanliness of the Hotel are all first class, we will definitely be returning once again

First of all , the hotel’s staff was amazing . Friendly and always with a smile . I just want to stand to the manager named Konstantinos ( if I write it right) , he doesn’t speak good English and I couldn’t communicate easy . I gave to him Tips for all the guys in the restaurant and he thought that I gave them only for him and he took them in his pocket . I asked James if he share it or if he told to the guys about them and he said me no he doesn’t knew anything . This is unexeptable . It’s a 4 star hotel and I think the manager has to be more professional and my opinion is he doesn’t have to look the guests in their pockets. Reminder : If you want to leave a tip give it cash and directly to the guys who worked . Never to the manager . But afterwards the room was very nice with a nice view . Lovely breakfast and lunch with plenty of options .