Azul Eco Hotel

Me and my family had a good experience with this hotel! The room was clean and modern, the staff cleaned the room every day. The staff from the reception was really frendly and helpful, they answer to all the question with a smile on their face. The food was good but we found some plates that wasn’t really good cleaned, but It wasn’t a lot of them, we found just 2 plates in a a week. Both pools are well maintained, the slides are perfect for the children but not only, we had a good time on them! Not a really good thing is that you have to cross the road to get to the beach, but there is an employee who drives you to the beach. Overall we had a good experience and we strongly recomand It!!

Beautiful friendly place . Clean, rooms fragrant, cosy. Pools, bar, landscape like a fairy tale. Large selection of food . Everywhere close. Staff very helpful . And in particular Mrs. Konstantin. The smile it exudes and the desire to help are even indescribable . Such a person in the team is a treasure!

Booked this for myself and my daughter we just wanted to chill and that's just what we was able to do. Very laid back and chilled out place all the staff was helpful and looked like they actually enjoyed going to work they are a credit to this hotel. Food was nice not loads of choice but whatever was served was really nice and we always found something,nice atmosphere in the restaurant and not packed with people.We spent all our days on the beach the hotel beds are the wooden one to the left, if you buy a drink beds are free all day we left towels on and went for dinner and returned,Beds are 2.50 euros each but we just bought two water for 5 euros then we had water and beds ,the free drinks are fizzy drinks coffee/tea and I think larger ,the blue beds past the wooden ones are the hotels and the same price. You can get the bus outside the large hotel to the little town you buy tickets for it in the supermarket 2 euros ask for coming back also and that's another 2 euros,think it's 22 euros if you want a taxi ,nothing in the area of the hotel apart from two shops we was ok with this they had everything we wanted at reasonable prices.The hotel has two pools and another with slides and a little park bit ,it was never full around the pools I was amazed I have never seen this before.In all we had a very pleasant stay if you just want to wind down and chill then this is the place for you. Would I come back I most definitely would .

We didn’t feel as welcomed as we hoped, some of the staff was very nice but others weren’t. Something we didn’t know was that you have to pay taxes when you arrive at the hotel, we had to pay 77 euro for two, so in case you didn’t know now you know. If you gonna come here with family and have a lot baggage be aware there is no elevator here. The bathroom is very small and there will be water everywhere when you take a shower. Also the shower head is questionable, there is barely water coming out of it. The hotel is also located far away from everything, so there isn’t much to do here and if you wanna visit the city, with a taxi it will cost you 22 euro for one way. The bus is cheaper (2.50 euro) but you never really know when it comes. So if you get sick of the food here, which you will, and you wanna go to a restaurant there is none close by! I wouldn’t say the food here is the worst but everything tastes the same and it wasn’t that good for a “4 star hotel” One thing that made us choose this hotel was the “events” they said they would have on the website, but when we asked them they said it’s only in June/july/august, but they didn’t clarify that on the website which made us very annoyed. One thing that made no sense to me is that all inclusive isn’t all inclusive. They have a beach bar and you have to pay for everything. And even at the hotel there is some stuff you have to pay for, even if you have payed for all inclusive. I thought this was very weird. Would not come here again.

This is stated as a 4-star hotel. Although I understand that different countries use different criteria to rate their hotels, I would expect any four-star hotel to pay attention to detail; this was lacking in so many areas. Hotel – There is no luggage storage area in the hotel, so if you check out but on a late flight, your luggage will be kept in the reception area, which also served as the changing room. (see photos… not of people changing). The hotel does not have an indoor bar area (apart from when the restaurant was unlocked), nor does it have a comfortable indoor lounge area, so you must sit at the pool or in your room. Food – I can only see one positive aspect of the restaurant, which is that if you have young children, you can all eat together since it was all served lukewarm. Good for people on diets because you won’t want to eat here. Accommodation – Very poor quality, we asked to move rooms 3 times, offering to pay for an upgrade, each time was rejected. I have been told some rooms have been upgraded, but I can only report on the room we were given. In addition to the room not being large enough to have a seating area, it took 3 days of asking to obtain a second patio chair for the tiny balcony. (see photos) Poolside- The pool is very small, approximately 5 meters square, in poor repair and filthy with scum, and not cleaned during my stay of 10 days. (see photos) Drinks - To be avoided, drinks were very limited and very poor quality. Location - cross a busy road to the beach with great care, there is an underpass about 200 meters down the road. Also, you really need a car as the hotel as it is somewhat isolated. Believe me you will want to get out often Staff - saving Grace, can’t complain as they worked very well under the circumstances. Return to the hotel – After 4 days we phoned the travel company who we booked with asking to move hotels. Wild horses couldn’t drag me back! I am struggling to see what some people saw in this hotel giving it such high reviews.

Well i am actually here now and writing this by the pool. It is a lovely hotel and as many have said the staff are fantastic. So attentive. plates are cleared immediately. I personally love the canopies around the pool side, so you can always have shade. There are two shops next door, one with an ATM. As one says ‘All you need from Crete’. A good choice of snacks, drinks, beach stuff and gifts. The sea is across a busy road but thats ok if you can walk and time it well. As people have said the Corali is a good beach bar and you can hire umbrella’s for 3.5 euros per day. The Azul has a decent pool side bar. Being on half board you have to pay for drinks but not a bad choice. The all inclusive choices look fine. The room is quite small but it was a late booking. Arriving at midnight I was pleasantly surprised to have a sandwich apple and water waiting. The bus service to local towns is half hourly. It is cheap and efficient. The stop is outside the hotel or if going the other way on the other side of the road. Plenty of shade while waiting and it has always been on time. Route No. 20 by the way. There is a car hire next door by the shops. I have not bothered. After all if you are staying in an eco hotel isn’t is right to use public transport? And I drive every day so not doing so on holiday is part of the pleasure. Anyway back to the sunbathing and a beer is needed.

We didn't plan to stay here but as our original hotel was overbooked, me and my boyfriend ended up spending 8 nights here and had a lovely time! The best part of this hotel is the staff - the bar and restaurant staff (especially Nico) cannot do enough for you. We were waited on hand and foot and were made to feel so welcome, we cannot thank them enough for their lovely service. We enjoyed all inclusive drinks by the pool served from 10am-11pm, the drinks are varied with beer, wine, cocktails and certain spirits however you have to pay more for premium drinks (we didn't do this as the selection was good enough). There is a live cooking station in the restaurant and the food was great, however it would improve if the dishes were labelled as sometimes it was a guessing game. The room was spacious and very clean, the maids came everyday to clean and change bins etc. The pool is quite small and people left their towels on beds all day so having more sunbeds and parasols would definitely help! Also our room was a bit noisy as we were right next to the reception/restaurant area so would get woken up by people in the corridor, however I'm sure if we raised this with reception they would've been happy to sort this for us! Theres a supermarket right next door (handy as there is no snacks in the all inclusive package - only meal times) and a lovely beach about 500m away however the area is generally quiet so if you're wanting something a bit more lively would suggest staying closer to the old town. There was entertainment on two nights we stayed (greek dancing and a live singer) however apart from this nighttimes can be quiet. We visited the old town a couple of times and bought bus tickets at reception (€1.60), it only takes around 30 mins to get there. All in all, our stay was lovely and we would deffo recommend this hotel to anyone looking for a chilled holiday where you don't have to lift a finger. The staff are some of the most hardworking and friendliest people you will ever meet. Also shoutout to the manager Mr. Zagogiannis who helped us when we were having problems with our original hotel - we were knocking on his office most days I'm sure he was sick of us but he did everything he could to make sure we had an enjoyable stay and really took time out of his day to help us! Thank you again :)

The absolute best thing about this hotel is the staff. Without exception all of them are incredibly hard working, efficient and above all, special folk. So genuinely friendly and helpful. Of all the hotels I've stayed at they are the tops. The hotel itself is clean and welcoming and seems to be in the process of updating (no noise problem though). The food was excellent, plentiful and offered lots of choices. This was our first visit to Crete, the island where everyone seems to be welcoming, so I hope we can return.

My wife and I stayed in a double room on All Inclusive basis. The mattress was superb and the room was clean and serviced every day. Nicos and his fantastic bar and restaurant team couldn't do enough to help us, we found it perfect to try lots of different Greek dishes (who knew I really did like courgette and aubergine after all !) The drinks were absolutely fine ... Mynos beer, a choice of 5 or 6 cocktails, spirits etc. Everyone was really friendly and it has a relaxed atmosphere about the place. There were some rooms being renovated and some noise and paint smell but it was no issue to us at all. Mr Zagogiannis the CEO was very kind in allowing my wife and I to retain our room until our transfer bus came. The hotel (as with most we saw) isn't in a lively location so if nightclubs are your thing maybe Crete isn't the place for you.