Tài Khoản Khách
ngày 29 tháng 7 năm 2025
We stayed for one week in a Swim-Up room with sea view and had high expectations for our vacation. Unfortunately, the experience was deeply disappointing in several ways. The biggest issue is the consistently poor service throughout the hotel. Tables remain uncleared for ages, drink orders are either forgotten or take half an hour or more, and staff are generally unfriendly and unwelcoming. You don’t feel like a guest here – you feel like a burden. The lack of hospitality is shocking, especially for a hotel in Greece. The food is below average. Cheap meat (mostly pork) dominates every meal, often mixed with other types without clear labeling. Even the à la carte restaurants suffer from slow service and poor organization. Dirty tables pile up, staff are visibly frustrated with each other, and guests are left waiting. The overall atmosphere is unpleasant. Many areas are simply dirty, the mood among staff is bad and affects the entire vibe. There is no entertainment, no activities. The hotel also has a serious cockroach problem, which made the stay even worse. This was far from the relaxing, enjoyable vacation we had hoped for. Based on our experience, I strongly advise against booking this hotel.
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