Radisson Hotel and Conf Centre London Heathrow

The rooms in the conference centre are not as nice as the rooms in Radison red. And only slightly cheaper. The shower is in the bath it’s quite difficult to get in and out of the shower because of the design. The pillows are extremely hard and big, so I asked for soft pillows The location of this hotel is good. It’s very clean. The amenities are good. There are not staff all day at checkout / check-in so there could be a wait if you need to have information.

Stayed for a night before flight. Booked 3 rooms for family and each room was opposite ends of the hotel, you couldn't get much further apart! 2 rooms pretty standard one room felt like it hadn't been used in a long time, lots of little moths in the room and large dust particles in the air, the bathroom could do with some tlc as the wall covering in the bath was coming off and some holes in the tiles could be filled and the sealant on the bottom of the glass shower screen could do with replacing or cleaning and a light bulb needs changing. It w a little disappointing as stayed 2 months earlier and room was nice and felt new had everything in the room including shoe cleaning kits and sewing kit

Small but comfortable room. £26 return shuttle bus for a 5 min trip seemed excessive. Need to facto in to cost of room.

I booked a standard room for 1 night and it was a really terrible experience. Actually, I read all the comments about this hotel (good and bad) and I don't feel like it was that bad at that time. Until I stayed for a night, I realized that all the comments are real. --Poor staff service: 1) The frontdesk staff (Male) doesn't know how to work on the check in process. I asked him it is ok if i do the check in here, he said yes. Clearly, he knows nothing. Just don't assign him to do that task, if he is not capable of. 2) Poor handwriting. Misleading . Not willing to help customers attitudes. I asked what's the number on the card. It's written like 'H101', actually is '4101'. I asked that staff and she replied with terrible attitude and laughed at me 'is it hard to understand?' with sarcasm. Cleanliness: 1) I changed the room twice. Not clean at all, with the fast food packages in the room. Suggestion: 1) Please provide some proper training to the staff about their attitudes towards customers and understanding about their tasks.

Was a good stay and they gave me a late check out the nx day as I arrived late to check in

Good place and nice service hotel.