Residence Hotel Balaton

We took 3 of our kids to Siofok this time and stayed in their suite, which is more like an apartment - about 100m2 of space: a spacious anteroom with access to one of the terraces, a large living room (2 full sofas with chairs) with a small bar area, from where you can get to the separate whirlpool room that itself has an exit to the second terrace running across all main rooms. A corridor leads from the living room to a wardrobe room, a small sleeping room (2 single beds), the bathroom (large, toilet, bidet, walk in shower), and the main sleeping room. The sleeping rooms, too, have access to the terrace. The suite was very warm - clearly the hosts are not compromising on comfort. The suite was neat and clean as well - great place to stay. The facilities are fabulous, too. The spa offers one big pool, a small baby pool, a whirlpool, and a smaller pool with whirls as well. There are several saunas (plus one ice pool) too. There is a cocktail bar, and the entire area is spacious enough never to feel crowded, even if the place is "busy". Breakfast and dinner are usually included in the room rates, and both offer a large variety of dishes. The quality of the food is outstanding, and so is the taste. You would come to this place for the food alone. Their selection of wines is very good and lets you explore Hungarian wines with pleasure. Last but not least - everybody is really, really hospitable and friendly, and very family oriented: most guests have kids, and the hotel also offers some kids' activities as well. This was a dream stay, and we will come back of course.

We are returning guests here since many years. The kindness of the stuff and the food quality are the main reason why we keep coming back. This year they extended their beach ‘rental service’ with SUP. Rooms are clean, things are regularly renovated. Food is great, our favorite is the grill selection in Saturday evenings. They read and react the feedbacks, so if you would miss anything, just simply tell them!!! During the years they listened and changed those minor things to improve what we mentioned. We definitely will return next year.

We've been to this place in 2017, and the experience this time was even better. The first pleasant surprise was that our room was ready upon arrival already, way before they technically should have had it available. The room was clean and pleasant, but the sleeping place is not the real asset of this abode. What really stands out are the spa, and the food. To the spa: The area is reasonably big and offers enough space for guests to feel at leisure without being cramped. There is one big pool, next to which you will find a small baby pool and a whirlpool. In this corner of the spa you will also have a sauna and ice pool (well, 15° C, but it will still make a difference if you jump in there right after a 90° C sauna). On the other side, separated by a bar like area, is a smaller pool with jets. On that side there are also several saunas, like infrared or aroma. Overall, this place leaves nothing to be desired. Food: their cook is a real genius. Dinner is buffet, and every single dish - of which there are many - rivals and excels many 5* places, easily. Same goes for breakfast. Vast choice of top quality food, every single time. Now, staff: While most of them feel comfortable with the Hungarian language only, you can still communicate easily using a mix of English, gestures, and other languages, but all of them are very friendly and accommodating, very successfully doing their best to make your stay a real pleasure. Bottom line: Da capo later this year, thanks for an outstanding, memorable stay.

We stayed at this hotel in early March. The location of the hotel is very good. The service was one of the best I have ever experienced in Hungary!!! The staff was always helpful. The hotel was super clean, the pools were also nice along with the steam cabin and saunas. The breakfast, lunch and the dinner were really delicious. My only regret was that I really missed a small gym or a room to do my regular stretching and basic workout.

Hotel ist an sich schön, aber es begegnete uns ein abgezockter Service. Am Telefon zur Buchung war deutsch zu sprechen kein Problem. Vorort, als Klärungsbedarf war, konnte angeblich niemand mehr deutsch sprechen. Wir hatten mit Hund gebucht. Allerdings erfuhren wir erst im Hotel das der Hund eigentlich nirgends hin darf, weder Garten, noch Strand. Man durfte sich mit Hund nur im Zimmer oder Lobby aufhalten. Die Parkmöglichkeiten waren voll und es musste anderswo geparkt werden. Zum Aus-und Einladen zu weit entfernt. Kurz am Hoteleingang parken (zum be-und entladen war selbst unmöglich). Für einen Übernachtungspreis von ca. 320€ erwarte ich einen anderen Service! Nachdem wir vom Debakel mit unserem Hund erfuhren, haben wir entschieden am nächsten Morgen wieder abzureisen. Somit war unser Aufenthalt von 15Uhr bis 10Uhr des Folgetages. Wir nahmen also 1x Abendessen und 1x Frühstück in Anspruch. Berechnet wurde uns dann allerdings Frühstück und Halbpension. Dies habe ich beanstandet. Daraufhin wurde das Frühstück auf der Rechnung zwar gelöscht, aber der Preis bleib der Gleiche. FRECHHEIT Einzig positiv ist zu erwähnen das die Anzahlung anstandslos zurückerstattet wurde (nach Abzug einer Übernachtung).

Siofok ist hier als Ballerman von Ungarn resp. dem Balaton bekannt. Umsomehr haben wir uns an der Ruhe und Sauberkeit dieses Hotels erfreut. Essen, das Zimmer, die Mitarbeiterfreundlichkeit = alles perfekt. Wir können dieses Hotel nur empfehlen. Wir haben das 35 m2 grosse Deluxe Zimmer gewählt.