Resorts World Sentosa-Hotel Michael

First of all, the location is the reason why I picked this hotel; Of course, the complimentary mini bar and gifts for kids are the bonus. Your hotel colleagues are super nice and gave us a very clear advices during our stay. The pool was great and cozy, the location for 3 main attractions are super close (all less than 10 mins walk away from our hotel) plus the monorail is also less than 10mins walk, the next station is Vivocity that only less than 10 mins ride with plenty of everything to spend your day. However, we are lack of the food options nearby Hotel Michael, especially only few restaurants available after 20:00 is a boomer (we were tired and starving after left the Universal Studio, which closed at 20:00): no food court, no containers food, only few decent restaurants are still open. One of my strongest bad feeling is even we want to go to the Vivocity for food, the queue at 20:15 was like a mile long that made us out of more options. (one more thing: the lobby smells like sewer mix with perfume on second day (Aug 1st), when we first arrived was totally normal. Please kindly look into and resolve it asap) Thank you.

Amazing comfort, spacious and cleanliness. Also staff are extremely courteous and prompt to service. Only issue is when request quiet room, it's not so quiet when there are screaming children on corridor and alot of vaccuming, TV noise from the other room were Rampant.

The location and amenities are perfect, however the cleanliness is awful.

What a good trip, the Sentosa Casxnx service crew is better than malaysia.

Hotel Michael is one of the several hotels within the resort. They are all walking distance from each other and from Universal Studios. This tends to be the cheapest among the other Resorts World. We had dinner outside the hotel since we didn’t fancy the cuisines offered by the restaurants at the hotel. I encountered some problems when booking directly on their website, so I ended up booking through Trip. This was the easiest. Fortunately, this concern got us complimentary breakfast. The location for the hotel breakfast was not the most convenient—from Hotel Michael you have to walk towards the other hotel, Hotel Ora. Other than that, the hospitable staff makes up for it.

It was a wonderful stay, but it feels subordinate to Hotel Ora with a proper lobby. It would be better if it had aircon in its lobby.