Novotel Singapore on Kitchener

Gần tàu điện ngầm Farrer Park và một trung tâm mua sắm đối diện, nhưng dịch vụ lễ tân chậm và thiếu quan tâm đến khách hàng.

Chúng tôi đang đi du lịch với một em bé. Có tiếng khoan trong phòng mỗi ngày mà không báo trước. Vào ngày thứ hai, tôi thông báo với nhân viên rằng con tôi cần đi ngủ và họ hứa với tôi rằng sẽ không có tiếng động khoan nào nữa. Tuy nhiên, tiếng ồn vẫn tiếp tục xảy ra từ ngày thứ ba đến ngày thứ năm. Ngoài ra, các tòa tháp được làm sạch vẫn còn rất bẩn. Tôi rất thất vọng với khách sạn này.

Đó là một kỳ nghỉ trên cả sự mong đợi! Vị trí rất tuyệt vời n*** đối diện City Square Mall với ga tàu điện ngầm! Chỉ mất khoảng 5 phút đi bộ từ khách sạn để đến Ga tàu điện ngầm Ferrer Park..Quả thực là một vị trí rất thuận tiện với các quán ăn xung quanh khách sạn. Bryan khi nhận phòng rất dễ chịu và rất hữu ích. Phòng và tiện nghi thật tuyệt vời! Phòng rộng rãi - ưu đãi hiếm có ở Singapore! Áp lực nước thật tuyệt vời! Tất cả nhân viên khách sạn đều thân thiện và rất hiếu khách. Munish người tham dự lúc trả phòng cũng rất tuyệt vời! Rất mong có cơ hội quay lại khách sạn!

My recent stay at Novotel left much to be desired. The check-in process was incredibly sluggish, taking a whopping 40 minutes to complete. This extensive delay was primarily due to numerous problematic guests ahead of me in line. One individual was embroiled in a heated dispute with the staff over penalties imposed for smoking violations, while another adamantly refused to pay their room fee, demanding that the front desk activate their room card regardless. Furthermore, the pervasive aroma of Indian cuisine permeated the entire hotel premises, making it difficult to escape the overwhelming scent of curry. To exacerbate matters, I was dismayed to witness a group of individuals sitting on the floor in the corridor, further detracting from the ambiance and cleanliness of the establishment. Beyond the olfactory assault, the safety of guests at this hotel is a significant concern. The sight of individuals congregating in corridors poses a potential hazard, raising doubts about the effectiveness of security measures in place. In conclusion, my experience at Novotel fell far short of expectations. From the prolonged check-in process to the unsettling safety issues and pervasive odors, I cannot in good conscience recommend this establishment to fellow travelers. It is my hope that management addresses these pressing issues promptly to improve the overall guest experience.

Took a bit of time for the check in as there were quite many people. Service wise was good and the room itself was very big and clean. Hotel was recently renovated. Quite cute that they provided the Bucket container in the room and your ice is at the lobby area (in case u need to chill your drinks) the location is very good, walkable to farrer park and there is a shopping mall opposite the hotel.

Great location, beautiful surrounding atmosphere, great staff. friendly and helpful receptionist i forgot her name,an indian woman she’s very nice, lovely and great first impression of hotel. Everything about the hotel was exceptional except for they do charged $10 for two sets of tableware (plate,spoon,forks and bowl)glass not included😂😂..but other than that everything was great..It was clean, stylish, roomy with excellent service . Great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

We enjoyed our stay at Novotel! It was clean,quiet and the pool wasn't busy. We stayed for 3 nights and would come back any time .

The whole hotel Full of Indian curry Smell. Bed are dirty. We were being bitten by bed bug. Write email but until today still no response. One of the worst Dirty Hotel had ever Stay.. will file a complain to singapore Case association.