Bear Mountain Lodge

We have stayed here many times, always loved it, but this 2 night stay was particularly enjoyable. Breakfasts are always exceptional but we were particularly lucky this time because they had a special Valentine's Day dinner menu. All elements--soup, salad, entree and especially the brownies--were excellent. The out of town location is great because you can wander off in several different directions for a hike on National Forest land. I can't wait to go back!

We hadn’t been to Silver City to stay at Bear Mountain Lodge for several years but nothing had changed. Same great place to stay, same great people, good food and a lovely environment. One small change is that there are more bones in the One Million Bones project which commemorates genocide victims worldwide. It is a moving experience to go through the area on the Old Windmill Trail on the Lodge property. That and more great art as Linda and her crew continue to make this a special place to visit and unwind.

Buyer Beware!! Horrible customer service!!! Selfish, Smug, Dismissive, Inconsiderate, Unaccommodating, Greedy I contacted Bear Mountain Lodge to cancel our reservations immediately after I suffered a near fatal car accident on Labor Day at least a week prior to our arrival. I was told by someone over the phone that I would be given a refund due to the extraordinary circumstances surrounding the abrupt cancellation. I never received the $539 refund on my credit card. I called to ask for my money back and was told they had a strict policy on cancellations and instead of giving me my money back they tried to offer a Gift Certificate or donation to a Charity!!! Unbelievable and unacceptable customer service!!! If this is how New Mexico treats tourists, patrons and clients in the hotel industry, I would highly suggest making alternative reservations!! I have traveled all over the world and have never experienced the dismissive, smug, and arrogant attitude from a hotel owner surrounding a reimbursement of funds. This hotel/lodge basically stole our hard earned money and did nothing to earn it. We are super upset and will never book a reservation at this hotel. Buyer beware!!!