Các đánh giá Sok San Beach Resort

Điện trong phòng liên tục bị tắt trong ngày. Khu nghỉ dưỡng này cũng khá xa các bến tàu chính của đảo nên chi phí để đến những điểm bạn muốn đến rất cao, khoảng 15$ một chuyến, vậy nên bạn chỉ mất 30$ để đi từ một phía của đảo đến đảo. khác. Ngoài ra, khu vực này rất thư giãn và yên tĩnh.

Lần thứ hai đến thăm. Yêu vị trí gần sok San Village, nơi có một số nhà hàng ngon. N*** trên bãi biển. Có thể tốt hơn rất nhiều nhưng các chủ sở hữu dường như rất vui khi được đánh dấu. Nhà hàng có thể làm với nhiều tùy chọn hơn WiFi có thể nhanh hơn rất nhiều nhưng vẫn là một nơi tuyệt vời để thư giãn trong vài ngày.

Khu nghỉ mát nằm ở một vị trí tuyệt vời. Các phòng đã xuống cấp một chút và cần trang điểm lại. Dịch vụ tại nhà hàng vẫn ổn mặc dù nhiều lựa chọn đồ ăn không có sẵn. Họ đã pha những ly cocktail rất ngon.

Rất hài lòng! Rất thích khách sạn này

phong cảnh thiên nhiên thật đẹp

The hotel location is nice with exclusive view of the riverside, the staff were very supportive, welcoming and eager to help in everything we needed. The infinity pool is quite big and has an amazing view. We enjoyed our stay and would definitely stay there in our future trips

Good trip

Good for travel

Great hotel

美麗的回憶

很寧靜的海灘，很多歐美人過來這裏度假，海水很乾凈！

Not sure where to start. Oh yeah, maybe with the robbery on our last night at the resort. Woke up in the middle of the night with a thief in my room. The same happened at a nearby resort a month earlier and the staff not only didn't tell us to be extra careful but didn't even made sure that the locks of the rooms were working properly. Our lock was very old and completely rusty. Security cameras were not working and the guard was sleeping in his hammock. As if this was not enough, the place is completely falling apart, there is almost zero maintenance. Mold in the shower and in the room, rusty rubinetry, layers of dust behind the curtains, broken fans, ripped bedsheets, huge old stains on the mattress cover, the AC fixed with a band-aid, broken lamps, and the list continues. Cleaning service only where and when the staff decides. The maintenance guy can ask you to plug the drill in your room while you're taking a shower. The restaurant has a simple menu but you will only find half of the dishes available. If you walk all the way to the back of the resort you can also admire a post-apocalyptic scenario of run-down facilities that are literally falling apart in front of your eyes. That's where they do your laundry. The place has an immense potential and the staff is lovely but it's just a real shame to see it so badly managed. It used to be worth every single penny but now it's definitely overpriced for what it offers. I've been there maybe 10 times and saw the place gradually falling apart, sadly. This was definitely the last time.

The hotel is located in paradise. The white sand beach is wonderful, with very few people. Once you leave the resort, you can walk for several km without finding anyone. The place is very simple (which is perfectly ok) but not taken care at all and with a very poor management. When we arrived at our bungalow, we realized that the sheets were dirty (it had a stain that looked like blood). When we complained, we found out that there is something in the water that provokes this stains ( why isn´t that said in advance to avoid complains?). We had two bathrooms. One of them had no water in the toilet and the shower was throwing water everywhere (we decided to use the other one). It was not fixed during the whole stay (5 days) even though there was a housekeeper coming everyday. There was a big sofa, covered by stains. The roof of the bungalow has completely lost the "straw" that was supposed to cover it, it as just a metal thing, that made the place extremely hot ( we used the AC and the fan , but what a waste of energy). There were some shampoo pots that were really dirty outside (and stayed like this during the whole time). The sunbeds are also in terrible condition, and the cushions that cover them full of stains. The beer brands started being finished during the stay. Just the most expensive ones remain. We listened to 3 other couples "in shock" at the reception. One of them cancelled the booking and the other 2 decided to stay. On the positive side, they organized a New Years party + dinner ( 52 $ each, no drinks included) on the beach that was absolutely wonderful. We decided to lower our standards and enjoy the beach, and had very good days. What I do not understand is: what has happened? why this place is not maintained and properly managed? It is a shame, because could be a real paradise!!!

This is just a general review/feedback on the lack of communication from the property. I cannot comment on the resort itself as my booking there was a future date, however I tried to reach out to the hotel numerous time via email, Facebook messenger and calls to ask questions ahead of our arrival (e.g. dedicated boat from Sihanouk, general information about water taxis from resort to other parts of the island etc.). I never received a response, which led me to have concerns about the upcoming stay (5 nights). When I tried to call the resort (number from the resort's own website), there seemed to be a recorded message, which I could not understand as I do not speak Khmer. I tried several times throughout the day. Another resort on the island offered my party a discounted deal, which although was much higher in price than Sok San's deal (we will stay in 2 units instead of a family unit originally booked at Sok San resort), I opted to take at the end because communication from that hotel was very efficient. If communication (to me this is an integral part of guest services) is important to you, my advice would be to first reach out to the hotel (try email/phone) before committing to a stay there. I don't know - perhaps my email got lost amongst other messages(?), I simply didn't want to have the concerns about customer care already in place before arriving to Koh Rong.