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Tất cả đánh giá(66)
Đánh giá tích cực(44)
Đánh giá có ảnh/video(8)
Đánh giá tiêu cực(1)
KRyan
Phòng Comfy(2 giường đơn)
Lưu trú vào thg 2, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 6, 2024
Great location and hotel!
Dịch
Tài Khoản Khách
Phòng Comfy(2 giường đơn)
Lưu trú vào thg 6, 2023
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 2 thg 7, 2023
Camera gradevole e pulita. Piscina esterna suggestiva e comoda. Simpatica sala giochi. Ristorante gustoso sia a cena che a colazione. Da tornare sicuramente
Dịch
Tài Khoản Khách
Phòng Comfy(2 giường đơn)
Lưu trú vào thg 7, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 9, 2024
環境服務都很滿意
Dịch
Tài Khoản Khách
Phòng đôi thoải mái với Ban công
Lưu trú vào thg 6, 2024
Gia đình
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 7, 2024
乾淨又衞生
Dịch
Jean-Marc L
Lưu trú vào thg 11, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 18 thg 12, 2024
I recently stayed at the Faern Hotel in Crans-Montana and it exceeded all my expectations. The room was impeccably clean, spacious, and thoughtfully arranged, with a comfortable bed that provided some of the best sleep I’ve ever had. Waking up to the sweeping panoramic views of the Alps from my balcony was simply breathtaking! The Spa and the fitness centre are well equipped and are definitely a plus after a day of outside activities. The service from every member of the staff was truly outstanding. The front desk team welcomed me warmly, offering expert local tips and making check-in a breeze. Housekeeping was equally attentive, ensuring my room was spotless. The Food & Beverage staff went above and beyond, serving exquisite meals with genuine warmth and care, and the bar’s cocktails were both creative and refined. Every detail at the Faern Hotel is designed for guest comfort and satisfaction. The blend of modern amenities, stunning natural beauty, and exceptional hospitality makes it a clear choice for anyone visiting Crans-Montana. I cannot recommend this resort highly enough.
Dịch
Frank V
Lưu trú vào thg 8, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 15 thg 9, 2024
Great stay. All the staff made you feel special guest. Got upgrade to supernice room with snow mountains view. The breakfast and dinner were perfect. Great kitchen staff also, thanks for the raclette evening and delicious cheese varieties. Nothing was to much asked. Very rare these days to find this high level service hotel . I will recommend it to my friends and will definitely come back. Gr Frank V
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your fantastic review! We are truly delighted that you had such a great stay with us at Faern Crans Montana. It’s wonderful to hear that our team made you feel like a special guest and that you enjoyed the upgraded room with a beautiful view of the snow-capped mountains. I’m thrilled to know you loved the breakfast, dinner, and especially the raclette evening—our kitchen staff will be very happy to hear your kind words. Providing exceptional service is our goal, and we’re glad to know we met your expectations. We can’t wait to welcome you back and thank you for recommending us to your friends!
Colin W
Lưu trú vào thg 8, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 9 thg 9, 2024
Location next to Arnouva cable car was great, with Escalator down to Montana centre for bars, restaurants and free buses to Crans, etc. Room and bathroom weren't big, but adequate and spotlessly clean. All staff were great. Food was great.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Faern Crans-Montana and appreciated the convenient location next to the Arnouva cable car, as well as the cleanliness of your room. It's wonderful to know that our staff and food left a positive impression on your experience. I hope you enjoyed the Omega Open. We hope to welcome you back soon for another fantastic stay!
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Khác
4.0/5
Rất Tốt
Đăng tải vào 28 thg 2, 2025
The meals were delicious, and the room cleanliness was excellent. However, the bed and pillows were disappointing. Despite being extremely tired after skiing, I had difficulty sleeping as they were not orthopedic at all. I recommend go with your pillow.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 19 thg 2, 2025
To be clear I loved this hotel and it checks all the boxes of a 4 star hotel. It must however receive five stars for the fantastic location, the super high quality of every individual working there and the fact that it is steeped in Swiss tradition and history. From the front desk to the restaurant the team is fabulous. No request was ever too much trouble. The pool is a wonderful resource after a day of skiing — and the Arnouva gondola is a two minute walk from the hotel’s entrance. I look forward to a return stay.
Dịch
Nathalie S
Lưu trú vào thg 7, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 19 thg 8, 2024
We stayed at the hotel for the weekend, but we would definitely like to come back during ski season. The location is excellent—close to the city center, yet not directly in it—with escalators right next to the hotel leading into town. The interiors are beautiful, with tastefully selected furniture. The hotel is pet-friendly, which is very important to us as we always bring our furry family member along. The breakfasts were delicious, and the staff was extremely helpful. Thank you!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Nathalie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, particularly our convenient location, beautifully designed interiors, and pet-friendly atmosphere. It's great to know that our breakfasts and staff service met your expectations as well. We look forward to welcoming you and your furry family member back soon! Best regards,
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Khác
3.0/5
Đăng tải vào 13 thg 2, 2025
quality of the public area and room is just acceptable proportioned to the rate. The restaurant (quality of food at dinner and breakfast) is less than basic and not acceptable compared to the price. unreasonable to charge 18 CHF for outside parking.
Dịch
C9807JYdanielac
Lưu trú vào thg 7, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 12 thg 8, 2024
Nice rooms, very nice decorated, excellent welcome, great views of the mountains from the hotel, excellent welcome, very tasty dinner amd great breakfast. I invite you to book this hotel and to discover all the great things for an unforgettable stay in the mountains. Thank you very much for the great memories
Dịch
Phản Hồi Từ Khách Sạn: Dear Estimated guest, Thank you so much for your heartfelt review! We are delighted to hear that you had such an amazing stay with us in the mountains. It’s wonderful to know that you enjoyed our rooms, the views, and our dining experiences. Your kind words about our team’s warm welcome truly mean a lot to us. We sincerely appreciate your recommendation. We look forward to welcoming you back for another unforgettable experience. Warm regards,
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Khác
2.0/5
Đăng tải vào 11 thg 2, 2025
We stayed twice at this hotel in 2024 and both times. The second time the new pool was open and it is large, warm and fantastic. The best indoor hotel pool we have seen so far. However, the food was such a disappointment, which was unfortunate since we had booked half board. Not only was the food flavorless, it was also too simple for this hotel category. Once, the main course was Salmon with Spaetzle (a combination that clearly did not go well together). Dessert was also completely uncreative with once ice cream and once fruit salad. Breakfast did not provide omelettes or soft boiled eggs just cold scrambled eggs and hard boiled eggs. This hotel could really be great if the food would improve.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 4 thg 2, 2025
Resort hotel in Montana part of Crans-Montana . Walking distance to Arnouva gondola - also escalator into village centre . Staff all very pleasant and helpful. Bar and restaurant good. Pool area , sauna and steam room . gym ,games room well equipped Spacious room with balcony and view. Clean and comfortable . Would return
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Khác
5.0/5
Nổi Bật
Đăng tải vào 3 thg 2, 2025
An very welcoming hotel with great facilities. The spa pool, sauna and steam room were very welcome after a hard days ski-ing. Easy access to the ski lift; practically the end of the drive (but not ski-in / ski-out) The staff were very friendly and helpful with a friendly atmosphere in the bar and good food in the restaurant.