Tài Khoản Khách
ngày 7 tháng 2 năm 2024
Very disappointing and though I usually wouldn't write a negative review, I would like to warn fellow travelers. Please read other similar reviews as this is not a stand-alone opinion. There is misleading information this is a SPA hotel. The spa comes with a very high additional surcharge and more so you will need to pay an additional for mandatory flip flops and swimming caps. Rooms are very basic, old-fashioned, and have no AC. Rooms are getting very hot and you cannot sleep comfortably with an open window due to party noise outside and people smoking at the patio. Beds are single, joined to double, and uncomfortable. I would like to say that the staff was nice and helpful but unfortunately, this was another disappointment. Melia Sol y Nieve is not a hotel to recommend. Please consider other, better options in the area. This is not the standard you would expect from Melia!
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