Chloe871024
ngày 9 tháng 2 năm 2024
This review has to be tempered with the fact that Cambodia has been hit hard by Covid and still in recovery. There are a huge amount of hotels which are empty. The hotel had no idea we were arriving but there had mix up with the booking which Secret Escapes sorted out. We were the only guests for 5 nights but the hotel didn’t appear to be geared up for guests. We think the manager turned up one day but he didn’t come to talk to us. We found that there were a limited choice of food (breakfast, one lunch and one dinner included as part of the Secret Escapes package) but there was quite a lot which wasn’t available and so you got what you got! The hotel pool area was tired and hasn’t really been maintained, probably due to Covid. On a positive, the bed was very comfortable and large, the room clean and downstairs looked lovely. We couldn’t fault the lovely young staff and they worked really hard but we felt there was no management present.
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