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Dean Toone
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 11, 2024
Vợ chồng
52 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 30 thg 12, 2024
Nice Hotel, building work going on at present which was not mentioned when booking. A bit of noise around the pool during the day but otherwise OK in the room we were in on 5th floor.
Breakfast was really good and staff in the hotel really helpful and pleasant.
Pool area is nice and food served very good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Dean,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your feedback! We're glad to hear you enjoyed the breakfast, the helpful staff, and the pool area. We apologize for any inconvenience caused by the ongoing building work and the noise around the pool. We appreciate you bringing this to our attention, and we will ensure future guests are informed about any ongoing projects. We hope to welcome you back for an even more peaceful stay next time!With our love and care, Memoire Family
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 9, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 11, 2024
Excellent food! Cleanliness is noted. Authentic Cambodian cuisines for every dish. Both the receptionists and kitchen staff are very friendly and courteous. Our family stayed for a week and we were treated very well! Our next trip to Siem Reap, we definitely would come to stay at Memoire D’Angkor Boutique again!
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Valued Guest!Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our authentic Cambodian cuisines, and that you were pleased with the cleanliness of our property. It's also great to know that our team, both at the reception and in the kitchen, made your stay more enjoyable with their friendly and courteous service.We truly appreciate your kind words and are delighted that you and your family had a great experience with us. We look forward to welcoming you back during your next trip to Siem Reap!With warm regards,The Memoire D’Angkor Boutique Team
Tài Khoản Khách
Phòng suite gia đình
Lưu trú vào thg 8, 2024
Gia đình
14 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 5 thg 10, 2024
We came here for the first part of our Cambodian holiday. The room is comfortable and the hotel was relatively quiet. I thought their breakfast was amazing and it was included with our stay so please don't miss it. Kimsinh was our main contact there and he was helpful the entire time. He helped organize tickets and dinner reservations. The hotel was undergoing renovations so we did not really enjoy that part of it however, We will look forward to checking out the changes when we come back
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for sharing your experience with us! We're thrilled to hear that you found your room comfortable and enjoyed the quiet atmosphere of the hotel. We're also glad you loved our breakfast and that Kimsinh was able to assist you throughout your stay with ticket arrangements and dinner reservations.We sincerely apologize for any inconvenience caused by the ongoing renovations and truly appreciate your understanding. We're excited that you're looking forward to seeing the changes on your next visit, and we can't wait to welcome you back!With our love and care,Memoire Family
CKTravels
Phòng Junior Suite
Lưu trú vào thg 1, 2025
Gia đình
2 đánh giá
3.5/5
Đăng tải vào 10 thg 2, 2025
Staff are always smiling. The hotel is beautiful. However I hope they maintain it properly. The heater in the bathroom is not working. And we had to shower for 3 days with cold water. Also, the water that comes with the room is also in a glass jar since they are promoting eco friendly hotel.
The staff deserves a commendation though as they were always helpful. Breakfast is good too.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your feedback! We're so happy to hear that you enjoyed our beautiful hotel and found our staff to be helpful and always smiling. We truly appreciate your positive comments about the breakfast as well.We apologize for the inconvenience you experienced with the bathroom heater and the cold water, as that’s certainly not the experience we aim to provide. Rest assured, we are addressing these maintenance issues to prevent them from occurring in the future.We're also glad you appreciated our efforts to promote eco-friendliness with the glass water jars. Thank you for your understanding, and we'll continue to work on maintaining the hotel to the highest standards. We hope to welcome you back soon!With our love and care,Memoire Family
Ludovicus
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 12, 2024
Một mình
93 đánh giá
3.7/5
Đăng tải vào 1 thg 2, 2025
The service at this hotel was, all in all, excellent. The staff (with the minor exception of the young, night shift receptionists) was super helpful and kind. And the complimentary breakfast was also excellent. These were huge plusses. But small (some really tiny) cockroaches were lurking in the bathroom on all nights of my stay, which i did not mind as much as the sunrise watching ***** who slammed the door at exiting at 5am... Perhaps better soundproofing possible?
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your feedback! We're so glad to hear that you had an overall excellent experience with our service and enjoyed the complimentary breakfast. We truly appreciate your kind words about our staff, and we’ll make sure to share your positive comments with them.We apologize for the issue with the cockroaches and the disturbance caused by the noise in the early morning hours. Cleanliness and comfort are very important to us, so we will certainly look into ways to improve pest control and soundproofing to ensure a more peaceful stay for all our guests.We appreciate you bringing these matters to our attention, and we hope to welcome you back soon for an even better experience!With our love and care, Memoire Family
Kyle
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 6, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 7, 2024
Awesome place - awesome staff and killer breakfast- just enough distance out of the craziness that is pub street.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kyle,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for the fantastic review! We’re thrilled you enjoyed our awesome staff, killer breakfast, and the perfect location away from the hustle and bustle of Pub Street. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!With our love and care,Memoire Family
Bob de Wet
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 7, 2024
This hotel was conveniently located. The breakfast was outstanding! The hotel staff were super friendly and gave us lots of suggestions about restaurants and local attractions. They also made a breakfast pack for me on the day I had an early start for my sunrise tour of Ang Kor Wat. The rooms are large and well maintained. I had a foot massage and it was very relaxing.
Dịch
Phản Hồi Từ Khách Sạn: Dear Bob de Wet,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your fantastic review! We’re delighted to hear you enjoyed our convenient location, outstanding breakfast, and the friendly, helpful service from our staff. It’s great to know the breakfast pack was useful for your early start and that you found the rooms well-maintained and relaxing. We’re also pleased you enjoyed the foot massage. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon!With our love and care,Memoire Family
Hubert
Phòng suite gia đình
Lưu trú vào thg 11, 2024
Gia đình
8 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 1 thg 1, 2025
Very friendly hotel on good location, close to nice restaurants, awesome breakfast and large pool area.
Dịch
Phản Hồi Từ Khách Sạn: Dear Hubert,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your kind words! We're thrilled to hear that you enjoyed our friendly service, the convenient location, the awesome breakfast, and the spacious pool area. We look forward to welcoming you back for another great stay!With our love and care,Memoire Family
Christopher Aditya
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 6, 2024
Người đi công tác
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 7, 2024
Big bed, not so new but well maintained, good breakfast, good amenities and facilities
Dịch
Phản Hồi Từ Khách Sạn: Dear Christopher,Greeting from Memoire D'Angkor Boutique Hotel! We're glad you enjoyed the big bed, the breakfast, and the amenities and facilities. We appreciate your feedback on the condition of the room, and we're pleased to hear it was well-maintained. We hope to welcome you back soon for another great stay!With our love and care,Memoire Family
Tài Khoản Khách
Phòng Junior Suite
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 11, 2024
The hotel is located in a quiet residential area and the surroundings are very nice. There is a gym and a swimming pool on the roof. We used the gym every day.
Breakfast is made to order. The quality was very good and the oil used seemed high class. I think they are very particular about their ingredients.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your wonderful review! We’re so glad you enjoyed the peaceful location and the surrounding area. It’s great to hear that you made full use of our gym and swimming pool during your stay.We're also thrilled to know that you appreciated our made-to-order breakfast and the quality of the ingredients we use. We strive to provide the best for our guests, and it’s rewarding to hear that it made an impact.We hope to welcome you back soon!Warm regards,The Memoire D’Angkor Boutique Team
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 1, 2024
Very nice staff, great location .. clean facility, we only stayed 1 night and then left for Phnom Penh
Dịch
Tài Khoản Khách
Phòng Junior Suite
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 5, 2024
All the staff at this hotel are fantastic!, attentive, friendly and very helpful. But...
this hotel isn't 4 star; it needs work on it, plasterboard repairs all over the bedroom and flaking paint here and there make it look tatty.
The swimming pool needs a good clean and the shower room tiles are super slippery once wet.
Hot water in the bathroom didn't work the first night nor did the TV.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your detailed feedback. We're glad to hear you found our staff fantastic, attentive, and friendly. We genuinely appreciate your honest comments about the areas needing improvement. We’re sorry to hear about the issues with the room, the swimming pool, and the hot water. Please know that we’re taking your observations seriously and will address these concerns promptly to enhance our guests' experience. Your input is invaluable, and we hope you’ll consider giving us another chance to provide a better stay in the future.With our love and care, Memoire Family
Nanaqing
Phòng Junior Suite
Lưu trú vào thg 5, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 6, 2024
Great location! Bigger room! What I like most is the breakfast!
Dịch
Phản Hồi Từ Khách Sạn: Dear Bong Lina,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your positive review! We’re thrilled to hear you enjoyed the location, the spacious room, and especially the breakfast. Your feedback is greatly appreciated, and we look forward to having you stay with us again soon!With our love and care,Memoire Family
The shark chan
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 6, 2023
Du lịch cùng bạn bè
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 7, 2023
Overall, I am VERY happy that I’ve chosen this hotel. The hotel service was worth much more than what we paid.
They have a free pick up/ drop off service from the airport (no drop off service provided by the hotel staff after 9pm, the airport closes during night). When I sent an email to the hotel to make a reservation for the pick up service, they gave me a polite and nice reply which made me feel excited meeting hotel staffs.
A nice hotel staff was waiting for us at the arrival gate. There was no SIM store in the airport and we asked him to take us to the SIM store in the city. The SIM card we got cost $10 for 6 days with plenty of data. The airport is only 15min away from the hotel but the staff told us that there will be a large new airport soon which is about one hour away from the hotel.
Once we arrived, hotel staffs welcomed us by saying “Welcome home”. We arrived at the hotel around 9am and they offered us a complimentary morning coffee. Since then I’m a big fan of Cambodian iced coffee.
They allowed us to check in early and even upgraded our room, which was the perfect start of our one week stay at this hotel. Ms. J at the reception is a professional and very supportive throughout our stay. She explained to us about the city, the tours offered by the hotel etc. In the beginning, I was full of anxiety exploring the city alone with my female friend, but the tours and Tuktuk drivers provided by the hotel were reliable. Especially cooking class and the dinner show are highly recommended. Sometimes it is cheaper to book via the hotel than via online travel agencies.
We loved the wonderful breakfast at the hotel. Ms. H at the restaurant is very lovely and friendly, we became friends immediately. Whenever we went to have breakfast, she was very supportive. They have a buffet as well as à la carte menu. Thé chef cooks omelette or noodles in front of you on request. There are so many different kinds of food to enjoy, so don’t worry if you are considering a long stay.
When you have a sunrise tour which starts in the early morning, they provide you lunch in a fancy box and an orange juice. My friend liked it.
The room was very clean. I didn’t complain but our bed sheets haven’t been changed (they only did bed making). I’m sure that they’ll change your sheets if you ask at reception. Sometimes I found a small insect but it was acceptable. They don’t provide water bottles, instead they give you water in glass bottles.
They have a lovely outdoor swimming pool. We enjoyed chilling on the swinging bed by the pool.
The massage at the hotel was reasonable and good for the price. I got Swedish massage for one hour, the therapist noticed that I’ve got problems with my shoulder. She tried her best to fix this.
The location of the hotel is perfect, easy to access the night market as well as pub street (10 min walk) and the museum. There is a Japanese restaurant in front of the hotel (I wanted to visit but didn’t have time) and there are some supermarkets and a shopping mall(?)next to the hotel.
I really appreciate everyone working at this hotel who made our stay wonderful. I’ll definitely come back to this hotel when I get another chance to visit Siem Reap again. I highly recommend you to stay in Memoire D’Angkor Boutique Hotel.
Dịch
Samuel Elvin Low
Phòng Deluxe Có Giường Cỡ King
Lưu trú vào thg 5, 2024
Gia đình
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 8, 2024
Excellent rooms the breakfast was also very sumptuous
Dịch
Phản Hồi Từ Khách Sạn: Dear Samuel Elvin Kiat Chiong,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your kind words! We’re delighted to hear you enjoyed the excellent rooms and the sumptuous breakfast. Your feedback is much appreciated, and we look forward to welcoming you back soon!With our love and care,Memoire Family