Cheata Residence

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

場所はメインストリートから少し離れた所にありますが、トゥクトゥクで2ドルでパブストリートまで行けるし、長距離バス乗り場まで近いのでこちらにしました。プールもありとてもゆっくり出来ます。また、アンコールワットのチケット売り場までも近いのでとても便利です。

At Cheata Residence, I can confidently say it’s one of Siem Reap’s best-kept secrets. The property is peaceful and well-managed, located just far enough from the busy center to offer calm, but close enough to reach everything within minutes by tuk-tuk. The team here is amazing—always kind, helpful, and truly make you feel at home. From the front desk to the housekeeping staff, their service is sincere and consistent every time I return. Rooms are comfortable and clean, with good amenities. I always appreciate the quiet nights and easy mornings. It's the perfect place to rest after a day of exploring temples or working remotely. Whether it's your first visit or you're a frequent traveler like me, Cheata Residence is a wonderful place to stay. I recommend it to anyone looking for a relaxing, affordable, and memorable experience in Siem Reap.