Jasmine Lodge Siem Reap

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Je recommande grande chambre bon rapport qualité prix Personnel très sympa

Excellent value. Beautiful well maintained facility. Nice pool just big enough for laps. Clean, family operated hotel, comfortable walking distance to markets, Pub Street etc. Beautiful, cozy building that doesn't feel like you're in a HolidayInn or similar in the States. Staff very helpful. Free breakfast, simple but delicious freshly prepared cheese omelet, French bread and local fruits with fresh brewed coffee. Great! Only drawback: no elevator; but they have rooms on the Ground Floor too. They arranged a taxi for us to airport cheaper than anything I could find. I highly recommend them. I'll stay here again for 10 days again next year.

Our experience in this hotel has been the worst. We booked for 4 nights and we decided to leave early because it was that bad. When we arrived they didnt know how much money in "reil" we needed to pay we had been a while trying to get them to understand how much we needed to pay. It was late we were tired and their were mosquito's. When we went to the room their was a fan and aircon but no controller for the aircon. So we went to ask for the controller only to be told that we needed to pay $5 extra per day. We spoke with the boss he was very rude and sexist. He told us if we wanted to leave we have to pay the 15% comission for *********** over the 4 nights so we decided to pay for 3 nights of aircon and see how it was. The first night we felt like their were insects in the bed we thought it coupd be the sheets. But on the second night it got worse we couldent sleep and decided to leave the following morning. We had asked for a refund for the 2 nights we didnt sleep. He said we booked a cheap room that was non-refundable so it had gone from the 15% cancelation before we had paid.To no refund at all so we took the 5 dollars for the 3rd day of aircon and left. Other than this situation problems in the room 1. Door from the bathroom didnt close 2. Everytime you took a shower the floor wouod flood. 3. The room doesnt have a fridge. 4.We asked for a quiet room and we were infront of the restaursnt. 5.At night their was no sign to help find the hotel. 6.The aircon was very noisy and old 7.Only one light worked in the room 8.Their was a bid dead fly on the floor from the first day. (So much for cleaning your room) 9. Linen amd towel with lots of marks and holes. 10. Go to another Hotel

We had such a great stay with you for 12 weeks October until December as we volunteered in Siem Reap. We very much liked all the amenities in the hostel such as daily cleaning and the pool to cool off after work. The food is great and saves some dollars than going out to eat. Very much felt like at home and the atmosphere is great. Our room was big enough and the balcony with view on the pool is awesome! Totally recommended!!!

10 nights there are good. However, what's wrong with bathroom and toilet cleaning! The cleaner took the immediet policy once any guests ask for cleaning but didn't do by heart.