The Victoria Hotel & Source Spa

Let’s start with a positives majority of the staff are exceptionally polite and courteous. It’s got a traditional charm and high standards. The three course dinner and breakfast were delicious, highly recommend the food. The spa has been modernised to high standard but it felt overcrowded with only eight people memberships and hotel guests. Now for our negatives! we didn’t spend much time in our room on the Saturday night, we stayed in the lobby listening to band. At around 6.45am on the Sunday morning, I was woken by the people around walking around their room. The chandelier was shaking and the glass shells rattling, it didn’t stop until 8am by that time I was wide awake. Then, when we returned to our room after breakfast, the chambermaid knocked the door and went explained we weren’t ready get (about 9.30 - but 11am check out). I went for a shower and as I was getting out the chambermaid entered the room without knocking, very embarrassed as my mother-in-law was in her swim wear and I was wrapped in a towel, she just looked down and left the room without a word. Then about 30mins later she walked in again, she did say sorry this time, which I said you must knock before entering rooms. We went down to check out of the room but stay for our spa treatment. The manger said he would get the chandelier checked by the maintenance team as they wouldn’t want it to disturb anymore guests. We went down to the spa and waited for a treatments, which were very good. When we settled the bill the manager had taken a cup of tea off the bill £4.50. It was meant to be a relaxing spa night away, to be woken up so early and then made to feel we had to leave our room was not what I expected.

This was our 4th visit to the Victoria but we still feel like newbies compared with those who seem to have been coming since God was a boy. It’s quite formal (jackets and ties preferred at dinner) and might not suit everybody but the staff and service are fantastic; you never have to look far for a waiter/waitress. I’ve reviewed this before and nothing has changed. We still love the nightly changing table d’hote menu. We still think the pre-dinner canapés are dull and unimaginative. We love the elegant dining room and proper tablecloths and napkins but dislike the dividers between the tables which obstruct our view of the band or pianist. It would be nice to have a change of table occasionally. I wonder how many years one has to visit before one gets near a window! We’ll keep trying.

Luxury Hotel, we really enjoyed the outside pool area. The hotel staff are amazing and are clearly happy to make your stay perfect

Great stay at the Victoria for special birthday celebration. Expensive but worth it. Wonderful location and facilities.

If you're looking for a great location, outstanding food and service then this is the hotel for you. The single deluxe room was absolutely beautiful, very spacious and having a balcony with a great view of the sea was a bonus. I will most definitely return and thoroughly recommend.

As usual the Victoria served us well . The facilities, cuisine with live band, with service from the friendly staff were all excellent. The location at this scenic seaside resort of Sidmouth is outstanding.