Crystal Sunset Luxury Resort & Spa - Ultimate All Inclusive

Everything i liked and i booked part of near swim but guys give me better location swim and sea location. For Everything thanks i advice to all guys each year May come to this hotel in Antalya

Ужасный опыт. Никому не советую! Забронировали номер заранее, оплатили 100% стоимости, получили подтверждение — всё официально. По приезду оказалось, что нашего номера нет, и нас просто поставили перед фактом: “мест нет, заселим в то, что осталось”. Это при полной предоплате! Никаких извинений, никакой компенсации — просто наглое отношение, как будто это наша вина. На ресепшене — полный бардак, персонал откровенно хамит, никакой ответственности за свои ошибки не несут. Создается ощущение, что номера перепродают несколько раз, рассчитывая, что часть гостей не приедет. А если приедете — ваши проблемы. Это мошенничество, а не гостиничный сервис. Категорически не рекомендую это место. Сохраните свои деньги и нервы — держитесь подальше от этой “гостиницы”.

We were after a fun family holiday, in a comfortable, and better than standard hotel - and that’s what we got. Would we come again, yes, would we recommend it to others, absolutely, was it 5 star, no, but ultimately we had a great time at the resort - and in one of its excursions - the Green Cannon Jeep/Boat/water fall trip. Some positives: The pool was plenty big enough that even at its busiest, there was still enough room for this family of five to play in, with our floats and the floats of others. The room was generally clean, tidy, and set up well to accommodate us together. Any concern we had (like our mini bar not being restocked while we were gone for the day - it was promised as a daily restock or like a light switch not being fitted on our arrival) was addressed very quickly when we bought it to the attention of staff. The excursion Jeep/Boat/Water fall seeing, was fun, the Jeep ride element was a Jeep v Jeep on road water fight, and the kids loved it. The resort took card, euro and lira - you can buy floats for the pool there and we did not feel they were overly priced. The mango ice cream, blueberry ice cream, and salt caramel ice cream, was delicious!!! My daughter also looooved the chocolate waffles. Some negatives: Smoking everywhere outside, this includes around the pool, and under the seat canopy of the pool, and the outside restaurant areas, this was vapes and cigarettes, and it was constant, it was at the outside bars too, and on the balcony’s, once me and my partner were on our balcony until next door came out and smoked out our vibe - you do you but as non smokers, this was frustrating - it felt like how the UK was in the 80’s/90’s. If you’re a vegetarian like me good luck, if you are a vegan, this might not be the one, there was a HUGE lack of veggie/vegan options at any of the A La Carte restaurants- some had no options at all. At the main hall breakfast was the best time to be veggie, but at lunch and dinner I was served some food via a gloved hand that had just touched meat, it was difficult to navigate, made more difficult due to language barriers, which is on me too. Service at some of the A La Carte places was really poor, the Mediterranean place I am looking at you mostly, the food was enjoyed once out, but the first time there we got our mains an hour in and then our starter after, and the second time there two of us got our mains, then three got our starter - thhhen we got our drinks, then the last of us got our main, after they tried to give it to three other tables, oh and the drinks were wrong - and the next table over were having the same issue. The excision Jeep/Boat/Waterfall seeing was an extra cost that we paid for with our guide, that had additional costs then on the trip - water guns and balaclavas, and access to the tourist waterfall spot, which was not explained too us when buying the trip. Also the lunch provided for on the trip and advertised as chips and salad, and meats, was a butter pasta, colesla