Art Hotel

Date of stay: 19 July 2025 Serious hygiene violations, unprofessional conduct, and a complete lack of accountability. After identifying multiple issues during the stay, I conducted a professional audit and submitted it directly to the hotel. Rather than addressing the problem, they replied by closing the matter and threatening legal action in response to my complaint. I have initiated a legal claim via the European Small Claims Procedure, and submitted the full report to Romanian authorities including the ANPC (consumer protection), DSP (public health), and MEAT (tourism ministry). The full redacted report contains photos, technical analysis, and a breakdown of the damages and is publicy available. Proceed with caution. You may not get what you pay for.

Fantastic boutique hotel in a perfect location to explore the city. The staff were exceptionally helpful with all issues including restaurant recommendations and parking(we were able to find free parking just outside the hotel). The rooms were clean and beautiful . We would absolutely return and recommend for anyone in the area

Room is of good quality, however needs to be mentioned we are in a (family room) separate (newer non historic building) behind the main building with no view, just overlooking internal courtyard. The breakfast was found to be disappointing for 4 star hotel… poor selection, cheap products (tasteless cheeses), cordial juice, no possibility to order anything specific, and no service present at all. Management ought to look at upgrading this experience. Front office staff are friendly and helpful. I would rate the establishment as a 3 star due to breakfast issues