Hilton Sibiu

Bastante antiguo para ser un Hilton. Es evidente que necesita una reforma urgente

We wanted to be within easy walking distance of the old town and chose the Continental hotel. I would describe it as adequate. I booked a superior room because we had a lot of luggage, the lier of a receptionist gave us a standard room. After some heated arguments, we were moved the second night into a mini suit. The breakfast was buffet style, very good selection. The old town is very well preserved, make it a point to visit the Brukenthal museum.

I stayed at Hilton Sibiu in July 2025 and had a terrible experience. Loud music was playing until past 1:30 AM, and despite several calls to the reception, nothing was done. I had a severe headache and couldn’t sleep all night. This is unacceptable for a hotel under the Hilton brand. No apology, no compensation, no solution. Avoid if you want peace and rest. I was extremely disappointed with the spa at Hilton Sibiu. The entire area has a strong damp smell, and the towels provided were nothing more than torn pieces of old fabric. The bathrobes were ripped and in very poor condition. The spa officially closes at 8:45 PM, but instead of kindly asking guests to leave, staff simply turn off the lights while people are still inside — which is both rude and unsafe. Additionally, I noticed that the shampoo and shower gel bottles in the pool changing room are clearly refilled — they are not original Hilton products. Even worse, staff don’t seem to care which bottle contains shampoo and which one contains shower gel. The result is a very disappointing and unhygienic experience, far below the Hilton standard. The Club Lounge at Hilton Sibiu was very disappointing during my stay. For three days in a row, the food offered was the same: cold pasta with a small amount of red sauce — and it was literally cold, not even warm. There were also fried potatoes and something deep-fried that looked like pork (I didn’t try it, so I can’t confirm). There was no variety or effort in the food selection or quality. To make things worse, the coffee machine was often not working — usually out of water and needing cleaning. No staff member was present most of the time to fix the issue. Guests had to wait or simply go without coffee. Tables were frequently left dirty after previous guests, and no one seemed to take care of the space properly. Altogether, the lounge did not meet the standards expected from a Hilton Club Lounge experience.

I enjoy that this hotel is a little bit removed from the center of Sibiu as it is quiet. There is plenty of parking out front. The room was very spacious and clean (it even had a bidet). We had the breakfast area to ourselves in the morning and there was quite the selection.

Good place to stay during our road trip from Bucharest to Belgrade. Good free parking. Although hotel is not in city center, well equipped rooms and facilities including pool. Breakfast was good and ample choice. Executive lounge was simple and could be modernised a bit. Good size rooms and wonderful bathrooms. Would recommend!

The building is outdated, tired and due for renovation. There is no electrical outlet in the bathroom and the tub leaked so badly it flooded the floor. The onsite Romanian restaurant was very good, however. Otherwise I would have had to rate the hotel as poor.