Shirley
24 tháng sáu, 2024
During my check up I have bad experiences. The counter lady does not explain why I need to wait for her to check the room before I can leave. She just said wait. I do not understand and I want to walk away and she raise her voice and tell me wait. I’m not happy with such service standard in a Japanese culture hotel where details explaination will be explained for what we are expected. Hope this can help you better service in future. Last step is most upset that I feel I don’t enjoy the hotel at all.
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