Shrewsbury Town Centre

Very good

服務人員態度很好，設施一般

The location. Hotel and breakfast and service were all brilliant. Absolutely perfect for what we wanted. The negative for us was the evening meal and service. If I'd have known it was going to be like that I certainly would have ventured further. On arrival at the restaurant just after 8pm we asked for a table for 2. We could clearly see that there were very few people in the restaurant so thought there would be no problem whatsoever, especially as we were residents. The mature lady who greeted us said that we would have to wait as they were expecting a big party! As there were so few people in the restaurant we thought at least she could have shown us to the table so that we could have had a drink and checked out the menu. But no she said come back at 8.30pm. We waited just outside the restaurant .... the big party turned up.... a table of 4! We couldn't believe that she had not accommodated our needs because of a table of 4. She took our order and when it came out there were 3 sides missing. The waitress had already left after standing next to the large table of 4 throughout their main course! The elderly male apologised about the errors in our meal and excluded the price from the final bill. The potion of fries with the burger was miniscule and we tried to order extra but the fryers had been turned off. Overall a disastrous service!