Country Inn & Suites by Radisson, Shoreview-Mounds View, MN

Clean, nice staff and a nice selection for breakfast. Room nice - but bath/shower should have safety bars.

First checked into an occupied room. The next morning the fire alarm was going off at 8:15 and they couldn’t find out how to turn it off. Then after we checked out they called me thinking I was in another room (not ours) and said I left luggage. It wasn’t our room!

The water slide was shut down majority of the time the pool was open. Other staff also didn't know when or who would be coming to monitor the slide. Didn't seem very well organized /staffed. Slide was main reason we paid the extra costs and stayed here.

I did not like that the housekeepers could not communicate with me in English.

I have just stayed in two expensive properties in Miami and this hotel was much better. The decor was thought out and beautiful—little touches every where like the little lounge outside the elevator on the second floor. I don't know if there was one on each floor but the one on second was nice. The pool had different options and temperatures. The staff was very helpful and kind. The small snack store was a great fit and overall I will stay there again and again. It wasn't just the name Country Inn and Suites that made it a great stay. This location in particular was amazing.

The pool was fun. The pool area was very nice. The room was not as clean as one would hope. We asked for a room change and were graciously given it. Bathrooms are very small. Breakfast was decent.