Aloft Chennai OMR IT Expressway

I am a lifetime platinum with Marriott, so I always pride in experiencing their properties worldwide..I also review bad experiences for people to be aware. Aloft in Chennai was closer to work that my wife, a business entrepreneur, chose to stay this time. The welcome at the front desk was just not what we expected. They treat the guests as a B level hotel. In fact, they asked my wife to pay upfront on top of my profile containing a card through Marriott. These small things matter for a lifetime platinum. My wife is part of my life. So aloft Chennai…the next time I am in Chennai, I am not giving you business and neither are my family and friends.

Visited recently. Fell sick during my business travel and asked hotel to help with a doctor and medicines. They did not come back with any help. Though they helped by providing food in the room but beyond that nothing to make it feel ok. Aloft rooms are also dark and depressing. Limited access to natural sunlight and that makes it difficult. Food is very bad. North Indian food tastes weird. Better is to eat outside than eating in the hotel.