Tinghai Yuejingju Sea View Resort Hotel (Jiaochangwei, Shenzhen)

I didn't get to stay in the hotel as bumped me out even though I have a confirmed booking. They tried to inform me the day before my arrival but my phone wasn't working. So, I only found out when I reached the hotel. Their reasoning is that the previous guests who booked the entire place decided to extend for another day. They offered me an alternative sister location which they claimed is newer with better sea view. Turned out it was a smaller room with quite run down interior. Nothing like the one I booked on picture. Without much choice, I took the option but with a request to cut short my 2 nights stay to 1 night even though they offered to put me in a better room when I return to my original hotel. They readily agreed. I guess it made commercial sense for them and the staff tried to be helpful, but I find such lack of integrity wanting. Left a bad impression.

The room was super spacious and comfortable. There was no smoke smell and everything was clean. The shower was hot and powerful, and the shampoo and shower gel etc smelt great! The location is very convenient and right opposite the sea/beach which is amazing. Many restaurants and cafes nearby. There is a place nearby to rent moped/scooter so we could ride to the ancient village. We had a wonderful stay for 2 nights!

強烈建議大家避雷，私家車進不去，酒店沒有車接送到停車場，全靠自己走路，村裡的接駁車15一位，衹到村裡指定的停車場，別的停車場都去補課，建議自駕遊的避雷吧！房間一股很大的黴味！晚上11點到，兩個孩子在車上睡著了，前台小哥騎電動車幫我把行李拉過去了，自己揹着孩子走到酒店，給晚上值班的小哥點贊，在前台沒有人的情況下幫我去拿行李！早上起來退房，讓前台小哥幫忙送下行李，回答沒有人，問他借下電動車，回答沒有！讓自己坐接駁車，15元一位，關鍵是還沒有拉到停車場，拉到村裡指定的停車場，抱着行李拖着小孩走了十幾分鍾！人在囧途真實上演，奉勸大家擦亮眼睛吧！前台永遠衹有一個人，我都不知道攜程上的四星怎麼來的，最多就一星