Các đánh giá Raffles Shenzhen

It’s a quick business trip and second time stay in Raffles Shenzhen, we had wonderful stay as last time. Special thanks to the Butler team arranging little surprise for my birthday and the beautiful setup in the room. Frieda, Andy, Kathryn, you guys are making the guests staying experience special.

I want to extend my heartfelt thanks to Leon and Frieda from the Butler team for their exceptional service. We felt welcomed from the start, and our two-day stay was incredibly enjoyable. The hotel's facilities are pristine, though I noticed the concierge team might be understaffed. I'd like to apologize to the Chief Concierge for forgetting to return a beautiful lighter. Despite this, our experience was fantastic. Thank you to the entire team for their professionalism and making our stay memorable.

The scenery is a bit different than expected, but they are all qualified hotels. Not very good value for money. It should be in the middle of 5 stars in my mind.

Thank you Naomi for the great hospitality.

Poor service very bad

naomi，Jay levi服务好Henry

Nice hotel 🏨

The service and the crew members are TOP. They strive very hard to make you feel like an honored guest. Even the crew who can not speak english or little english were trying hard to communicate and help. The room are very spacious and well equipped. The views (Room, restaurant and bar) is amazing. The food is good but it is not to the standard expected from Raffle. Some quick examples: The croissant are bad (sorry I am french), the breakfast buffet choice too limited and the teppanyaki beef (top quality beed but the cut included fat parts). Did I mention the quality of the crew?

very nice

入住前接到了管家Frieda打來的電話，詢問了我們關於房間需求，都幫忙記錄了，也提前為我們預約了下午茶的位置，體驗特別好，感到非常貼心。入住當天是Crystal接待的我們，為我們免費：升級了海景房，房間視野開闊，景色不錯，迷你吧也都可以免費用的，我和家人都很滿意。下次到深圳還會選擇這裏

5星好評，在入住酒店期間很謝謝為服務的禮賓部團隊有Eden Levi Loky Jason sean 非常熱情有禮. 在退房後發現手機丟失了！在聯繫禮賓部團隊成員Eden Levi Loky Jason sean之後也非常感謝他們的協助很快就找回了留在酒店的手機. 個人極力推薦 親身體驗吧！

管家Frieda得知我們來過紀念日後非常貼心地佈置了房間，也幫忙做了房型升級。海景房的視野非常好，內部空間巨大，住着非常舒服，床品和FM的洗護都很好用。送的小蛋糕，蛋糕胚體特別濕潤口感不錯！還貼心在開床後，準備了糖水。贊！下次還會再來～

萊佛士，久聞大名，入住果然名副其實。提前溝通對入住的要求，房間很大很乾凈，配上美麗的景觀。重點提一下服務，受了點傷，34樓一個身材很好的小姐姐幫我找了碘伏和綁帶，感謝！還有禮賓部，因為東西太多，禮賓部行李員Eric、Bruce，以及禮賓主管Kris在半夜對客人的快遞諮詢進行了耐心解答，並進行了快遞服務。下回繼續選擇萊佛士。

本次入住非常開心💗 由活潑可愛的歡迎大使Naomi給我介紹了房間 後續有首席禮賓司Loky 、禮賓主管Levi跟進我房間的服務 以及Tom、Sean、Tio負責我的行李並幫我送東西到房間 讓我入住感到十分便捷 其中，Naomi、Loky在我入住期間幫我預訂酒吧 🍺 位置我非常滿意喲 然後還給我送了紅糖姜水 以及送房卡到房間 真的很貼心 💓 還幫我佈置了美美的生日佈置！很開心～