Raffles Shenzhen

房間總體還不錯，視野挺開闊的，房間衞生也基本過關。但是公區的衞生就差點意思了，有點糟糕。 房間附帶了歡樂時光，飲品餐點中規中矩種類也不太多，但是取餐的時候看到一衹小飛蟲，有點像是果蠅。不過當時沒太在意。 早餐的話種類倒是挺豐富的，就是味道都很一般。關鍵是，取餐區也有小飛蟲真的很像是果蠅，而且這次還飛到了菜上。然後也怪我自己心大還是沒有太在意就正常用餐了，因為之前住同類型的酒店從來沒出現過什麼食品安全方面的問題。 結果吃完沒兩小時，就開始全身無力，上吐下瀉，差點在衞生間暈過去。去醫院檢查，抽了兩管血，説是急性腸胃炎。症狀蠻嚴重的吃了葯一時半會也恢復不了，導致後面的行程全都被打亂了。 還是希望酒店能重視一下這方面的問題，特別是衞生這塊，環境和設施可以作為加分項但是最基礎的衞生條件不應該做的這麼差。

房間寬敞，視野不錯，免費升級海景房。 服務不匹配這個級別的價位，不適合親子出遊，早餐給孩子帶幾個蛋糕，盡然説要收一份早餐費，沒有給人賓至如歸的感覺，沒有特殊情況不會再住該酒店，歡樂時光服務感覺隨意，菜品沒有達到預期效果。

大週末早上8點開始到10點多還在清洗外牆噪音很大，非常影響休息和入住體驗.雖然能夠體諒作業工人的不易，但無法理解酒店或物業的工作安排，畢竟作為深圳標桿酒店為什麼作業時間安排的十分不合理，還好當日值班經理態度良好，也願意協商另日贈房等，但印象已經無法挽回，不會再次選擇住店了。

Raffles hotel Shenzhen has a prime location, a warm concierge team, and professional staff who respond to and resolve some minor issues promptly. Many thanks to Singer, Maddy, Becca, Qian and Jane for their professional and warmly meticulous service!

very close to the shenzhen bay border. 15 mins walk away. fast check in. excellent breakfast choices

I had a fantastic stay at Raffles Shenzhen with my family for my birthday. The staff went above and beyond to make the occasion memorable, brought out my birthday cake at just the right moment and even surprised me with a complimentary Singapore Sling. Special thanks to Naomi at the receiving counter, who greeted us as soon as we arrived and took care of our luggage before we even checked in, and to Minnie at check-in, who recommended and booked a fantastic restaurant for our first lunch. The team at the Long Bar on level 71 were outstanding, handling the cake and making the celebration memorable. The pool and sauna were immaculate, everything was well organized, and our room offered an incredible view of Shenzhen Bay and Talent Park. Every detail, from the attentive service to the luxurious facilities, made this a truly unforgettable experience.