深圳凯华酒店

Môi trường yên tĩnh, phòng rộng và thoải mái, giường đủ lớn Gần đó có trung tâm mua sắm lớn và ga tàu điện ngầm nên giao thông thuận tiện! Điều quan trọng nhất phải nói là thái độ thân thiện, lịch sự của toàn thể nhân viên, khiến du khách có cảm giác như đang ở nhà. Ngoài ra còn có bộ sạc USB đa năng trong phòng là lựa chọn đầu tiên mỗi khi tôi đi du lịch Thâm Quyến.

Dịch vụ nói chung là tốt và giá cả hợp lý

This hotel is located only on the 6th floor of a building behind the pedestrian walk only with limited rooms. Distance is near to shopping and restaurants very convenient. There's an issue I'd booked a total of 3 rooms. 1 room with king bed (some with window) and 2 rooms with 2 beds with city view windows, but the hotel gave us the 2 rooms without windows due to customers occupying they didn't check out on the time we arrived. While the king bedroom has a window. I was very disappointed. The lady boss agreed to change the next day if there's a vacant room with a window(back street, not city view). The hotel claimed that the info trip.com provided about the room was not accurate, and it wasn't the hotel problem. Although the room design was quite nice and well equipped but the whole floor smelled smoky. The air ventilation fan was filled with dust and not working well it stopped halfway. There's no place to walk after opening up the luggage. So I moved the 2 beds together to make more space. The service is ok. We requested extra towels and wifi connection they provided immediately The room opposite us has window sleep with the door opened. I saw the window outside the back street. My sister and old mother inlaw could not stand the strange smell, and I myself was allergic to cigarette smoke, so we decided to cancel the next day. It's too bad no window. If there's a window, at least we can get some fresh air and will stay for another night. The hotel said it was trip.com giving the wrong details about the room, and we should report to the app customer service. The lady boss doesn't understand English, so I changed the app into chinese language, and she helped me to cancel the rooms with reason "the change of trip itinerary" in chinese. I can read a little bit but didn't care to amend the real reason for cancelation anymore as long as we can leave the hotel asap. To be honest, this hotel is only suitable for smokers. It's not a good choice for family with kids and old parents. Felt sorry for my family for booking this hotel.

The service is good and I like used this app to book hotel and air ticket for trip .

一分錢一分貨是明白的，但我可 好肯定 根本不是酒店， 只是一家 極之差的賓館！ 水力不夠根本連洗頭都不能！ 大家不要相信 其他評價！ 我只是實話實說

酒店位置方便 近東門 附近都有巴士去到羅湖口岸 夜晚訓教夠寧靜 附近啲美食到通宵都仲有得食 酒店房間算可以 冷氣夠凍 不過沒有雪櫃