No.3 Yanshan Road, Nanshan District, Shenzhen, Guangdong, 518067, China
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Phòng (62)
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10/10
Tài Khoản Khách
10/10
Le Bleu
Nổi bật (10)
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Ngoại thất (24)
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10/10
Fung Cheuk See Agnes
10/10
Người Dùng Ẩn Danh
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10/10
Tài Khoản Khách
10/10
Tài Khoản Khách
Thư giãn & Giải trí (27)
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10/10
Người Dùng Ẩn Danh
10/10
Neihuadazhaopu
Khu vực công cộng (23)
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10/10
Yanxiaoxing
10/10
Tài Khoản Khách
Người dùng tải lên (157)
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9.5/10
Kammi Kam
10/10
Tài Khoản Khách
10/10
蘭晶靈Tina
10/10
Tài Khoản Khách
9.5/10
laujelly
10/10
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Xung quanh (25)
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10/10
Jianpuzhaiyouzhe
9.5/10
Graeme (高天乐Photographer)
Danh mục hình ảnh
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
9.6/10
Xuất Sắc
825 đánh giá
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Đánh giá đã xác thực
Vị trí9.7
Trang thiết bị9.4
Dịch vụ9.7
Vệ sinh9.6
Lorena C
Phòng Studio Executive
Lưu trú vào thg 3, 2025
Nhóm bạn
34 đánh giá
10/10
Nổi Bật
Đăng tải vào 27 thg 4, 2025
I've stayed here before, mostly when it was owned by two other establishments. Staff is alw professional, service is alw 5 star. The menu is much better than it was last year, with diverse Chinese and western options; but not cheap.
This time, upgraded to a 2 bedroom. The master suite has a tub, the other bath has a shower. Lovely. But there are a few things that were not supreme. The actual address goes to the residential side, not the short term rental side. The living room wall was not clean, there was trash in the trash cans. No slippers, but still robes.
I like the area and the people so I will still stay here again. Honestly, if I had let them know about the not supreme issues; I feel confident that they would have fixed it. But I was too tired and that is someone else's job.
Dịch
Phản Hồi Từ Khách Sạn: Dear , Guest Thank you so much for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words regarding our staff's professionalism and the five - star service. It's also great to hear that you've noticed the improvements to our menu and enjoyed the variety of options! We sincerely apologize for the inconveniences you encountered during your stay. Regarding the cleanliness issues in the living room and the trash in the cans, this is not up to our usual standards, and we've already stepped up our cleaning procedures and will conduct more in - depth training for our housekeeping team to ensure this doesn't happen again. The lack of slippers is also a oversight on our part, and we'll make sure they are provided in all rooms moving forward. We're delighted to know that despite these issues, you still had a positive overall experience and would choose to stay with us again. If there's anything else we can do to make your future stays more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!
Tài Khoản Khách
Studio Executive (Twin)
Lưu trú vào thg 4, 2025
Gia đình
8 đánh giá
10/10
Nổi Bật
Đăng tải vào 3 thg 5, 2025
It wasn't bad. The location was close to the sea world, so it was good to meet my friends.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Suoyoudefannaosuohaihai
Studio Executive (Twin)
Lưu trú vào thg 4, 2025
Cặp đôi
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 5 thg 5, 2025
Tina & Ula gave us an amazing service and made our stay here pleasant.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Người Dùng Ẩn Danh
Deluxe 2 Phòng ngủ
Lưu trú vào thg 5, 2024
Gia đình
7 đánh giá
10/10
Nổi Bật
Đăng tải vào 27 thg 6, 2024
Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Tài Khoản Khách
Phòng Executive 1 Phòng ngủ
Lưu trú vào thg 2, 2024
Một mình
2 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 10 thg 3, 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
Trovon Ankiah
Phòng Studio Executive
Lưu trú vào thg 9, 2023
Một mình
17 đánh giá
10/10
Nổi Bật
Đăng tải vào 24 thg 10, 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool.
The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel.
It is a little expensive price wise but the stay was worth every penny.
I am definitely coming back to stay there again
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
LeoGomez90
Phòng Studio Executive
Lưu trú vào thg 2, 2023
Khách đi công tác
15 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 26 thg 3, 2023
I recently stayed at the Ascot in Shenzhen Nanshan and was impressed with the overall experience. The hotel is located in a convenient location, with easy access to nearby shopping and dining options.
The room itself was spacious and well-appointed, with modern decor and comfortable furnishings. The bed was particularly comfortable, with high-quality linens and pillows that provided a great night's sleep.
The hotel's facilities were also impressive. The gym was well-equipped and maintained, and the pool area provided a relaxing escape from the hustle and bustle of the city. The hotel staff were friendly and attentive, and went out of their way to ensure that my stay was enjoyable.
In terms of dining options, the hotel's on-site restaurant offered a great selection of local and international cuisine, with high-quality ingredients and attentive service. The breakfast buffet was particularly impressive, with a wide variety of options to suit all tastes.
Overall, I would highly recommend the Ascot in Shenzhen Nanshan to anyone looking for a comfortable and convenient stay in this vibrant city. The hotel's facilities, service, and location make it a great choice for both business and leisure travelers alike.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Massimiliano Go
Phòng Studio Premier
Lưu trú vào thg 1, 2023
Nhóm bạn
54 đánh giá
7.0/10
Đăng tải vào 13 thg 2, 2023
The apartment looks old, not refreshed since long time..for that price it can be fine better places
Dịch
Phản Hồi Từ Khách Sạn: Dear _TTHK495770,Thank you for your valued patronage,I have noted your observations and suggestions for improvement to the room maintance. We will certainly take them into account when we review with the respective team members. We seek your patience and understanding as these improvements may require time to be implemented. We look forward to welcoming you again, giving us another opportunity to serve you better.Front Office Manager: Kelly
Graeme (高天乐Photographer)
Phòng Studio Executive
Lưu trú vào thg 12, 2022
Cặp đôi
54 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 27 thg 1, 2023
Really close to the subway station and in an excellent location beside the excellent Sea World.
Hotel is modern and clean. Really good service from the staff.
View from the room is nice (see picture) and there is a good balcony and bathtub too.
Breakfast is decent with great bread and coffee as well as vegetables etc.
Dịch
Phản Hồi Từ Khách Sạn: Dear E11026, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us Guest Service Manager
Tài Khoản Khách
Phòng Executive 1 Phòng ngủ
Lưu trú vào thg 2, 2023
Khách đi công tác
71 đánh giá
7.5/10
Đăng tải vào 6 thg 3, 2023
First, it shows the payment failed coz the reception gave me the wrong comment, I was visit the reception asking to pay via different card when doing check out. But reception refused and saying already paid. It s bad bad experience! Second, the front gate/door area doing development, giving a big challenge for us to walk in/out...
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thanks for staying with us! I am sorry to hear about your unpleasant experience at Ascott Aden Shenzhen. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. once again we are sorry for the inconvenience of the situation. We look forward to welcoming you again, giving us another opportunity to serve you better. Front Office Manager: Kelly