Các đánh giá  THE MUMIAN HOTEL Shenzhen luohu

Phản Hồi Từ Khách Sạn: 尊敬的賓客，非常感謝您選擇我們的住宿，並花時間為我們留下寶貴的評價。我們很高興得知您在這裏的住宿體驗總體上是愉快的，位置便利、乾淨且友好這些正面反饋對我們來説是極大的鼓勵。同時，我們也注意到您沒有給予滿分，這讓我們意識到可能還有一些方面未能完全滿足您的期望。我們非常重視每一位客人的意見和建議，因此，如果您願意分享更多關於哪些方面有待改進的具體訊息，我們將不勝感激。您的反饋是我們不斷進步和完善的動力源泉。請相信，我們會認真對待每一條建議，努力提升服務質量，確保每一位客人都能在這裏享受到更加完美的住宿體驗。再次感謝您的支持與理解，期待在不久的將來能有機會再次為您服務。祝您一切順利！

Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you very much for your recognition of our hotel service! We are pleased to know that you enjoy our breakfast as it is part of our efforts to provide a great experience for our guests.As for the damp smell in the room you mentioned, we are very sorry for the inconvenience. Although we have taken measures such as placing drying tools to minimize this problem, it is clearly not yet a complete solution to your problem. We sincerely apologize for this and will immediately follow up on this matter to further inspect and improve the room environment to ensure that every guest can enjoy a clean, comfortable and odor-free stay.Thank you again for your valuable comments and feedback, we will continue to work hard to improve the quality of service, to bring you a better stay experience.Look forward to your next visit, I wish you a happy life!

Phản Hồi Từ Khách Sạn: 尊敬的客人，非常感謝您選擇我們的酒店，並對我們工作人員的熱情服務和房間的清潔度給予了好評，這讓我們倍感榮幸。關於您提到的廁所存在異味的問題，我們深感抱歉，這明顯沒有達到我們為客人提供的舒適住宿環境標準。請您放心，我們已經將您的反饋記錄下來，並會立即採取措施進行改進，確保類似情況不再發生。在您的入住期間，如果您遇到任何問題或需要任何幫助，都可以隨時致電前台。我們的團隊始終待命，竭盡全力為您提供最及時、最貼心的服務。無論是房間設施、餐飲服務還是其他方面的需求，我們都會盡力滿足，確保您的住宿體驗愉快而難忘。再次感謝您的寶貴意見，我們期待在不久的將來能有機會再次為您服務，讓您感受到我們更加完善的服務和更加舒適的住宿環境。祝您一切順利！

Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you so much for your wonderful comments and high recognition! We are honored and thrilled to hear you say that the Luohu MUMIAN Hotel is perfect for a short city break and that you have highly praised our location, room facilities and service team. Hotel is located in Luohu District, Shenzhen City, the hotel out of the right 30m is the subway line 9 Ludan village station, to the direction of the city walk 5 minutes to take metro line 2 and line 1, adjacent to the Diwang Building, Mixc City, Shenzhen Book City, located in Shenzhen's economic, cultural, business center of the bustling area, is the country's first kapok hotel flagship store.At the same time, to provide you with spacious, clean and well-equipped accommodation is our goal. We are glad that our service has been satisfactory to you. Your praise of our colleagues in the hotel has been passed on to me and my team.Thank you again for your visit and trust, your satisfaction is our greatest motivation. We look forward to being your preferred place to stay again on your next trip. At that time, we will continue to bring you a more memorable stay experience with better service and better facilities.Wish you a pleasant journey and all the best! Looking forward to seeing you again at the Luohu MUMIAN Hotel.

Phản Hồi Từ Khách Sạn: Dear guest, hello! Joy Cai and Major Huang are outstanding representatives of our team and we are very pleased to receive your recognition for their helpful, professional and meticulous service. Their efforts and efforts are the cornerstone of the continuous improvement of our hotel service quality. At the same time, we are also pleased that you think highly of our room hygiene and overall environment. We are committed to providing guests with a clean, comfortable and new stay experience, your satisfaction is our greatest pursuit.Thank you again for your valuable comments and support, we will continue to uphold the "customer-oriented" service concept, constantly improve the quality of service, and create a better accommodation experience for every guest. We look forward to your visit again and hope that our service can once again add warmth and happiness to your journey!

Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you very much for your high evaluation and recognition of our hotel and all staff! We are honored to be able to provide you with such a comfortable and enjoyable stay. Your satisfaction and happiness is our unremitting pursuit of the goal, but also our biggest driving force. We have conveyed to myself and my team your favorable comments about our colleagues in the hotel. At the same time, we are happy to know that you have had an unforgettable time here and feel valued and loved. This is exactly what we strive to create a warm and comfortable environment to bring to every guest. Thank you again for the color your youthful energy has added to the hotel, as well as your trust and support for our hotel. We look forward to continuing to provide you with excellent service and creating more great memories in the future. If you have any needs or suggestions, please feel free to contact us, we will be happy to serve you. I wish you all the best and a happy life!

Phản Hồi Từ Khách Sạn: 尊敬的賓客，您好！很高興您對我們的服務提出點評，我們心懷自豪和感激之情，感謝您的關愛與支持。這些年來我們不斷追求着顧客至上、卓越服務的宗旨，長期的探索與進步離不開有與您一樣支持和理解着我們的顧客。微瑕中我們將不斷打磨雕琢，在卓越服務的道路上精益求精，將極致用心的服務體驗呈現給每位顧客。歡迎您再次光臨。祝您生活愉快，萬事順心！

Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you very much for your comments, your feedback is very important to us. We are delighted to hear you speak highly of our service and staff friendliness, which is the greatest recognition of the hard work of all our staff. As for the location you mentioned, the hotel is located in Luohu District, Shenzhen. Turn right 30m out of the hotel, that is, Ludancun Subway Line 9 station, walk 5 minutes to the direction of Wanxiang City, you can take subway Line 2 and Line 1, adjacent to Diwang Building, Wanxiang City, Shenzhen Book City, located in the bustling area of Shenzhen's economic, cultural and business center. It is only about 10 minutes' walk from Shenzhen Railway Station, Luohu Port, Diwang Building, China Resources Vientiane City, Dongmen, etc., and only 5 minutes' drive from Luohu Port. At the same time, we have also noticed the shortage of nearby convenience stores you mentioned. There is a small convenience store on the north side of the hotel. You may not be familiar with the neighborhood by chance, so you cannot find it. Thank you again for your valuable comments and we will continue to strive to improve the quality of service and guest experience at our hotel. If you have any suggestions or needs in the future, please feel free to contact us, we will be happy to serve you. Looking forward to your visit again!

Phản Hồi Từ Khách Sạn: Thank you for choosing THE MUMIAN hotel luohu and recognizing JOY's services. I hope this journey can leave you unforgettable memories and look forward to your next stay. Happy everyday！

Phản Hồi Từ Khách Sạn: 尊敬的賓客：您好！感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會！

Phản Hồi Từ Khách Sạn: 尊敬的客人，非常感謝您對我們酒店的肯定與讚賞，得知您對我們的房間以及工作人員的服務感到滿意，我們感到無比榮幸和欣慰。關於您提到的房間電話出現故障的問題，我們深感抱歉，這明顯影響了您的住宿體驗。我們對此類問題持零容忍態度，並會立即安排技術人員進行檢查和維修，確保所有房間設施都能正常運作。同時，我們想再次強調，在您的入住期間，無論遇到任何問題或需要任何幫助，都可以隨時致電前台。我們的團隊24小時在線，始終秉持“客人至上”的服務理念，竭盡全力為您解決問題，確保您的住宿體驗愉快而順暢。您的滿意是我們不斷追求的動力，我們會不斷努力提升服務質量，為您和每一位客人提供更加舒適、便捷的住宿環境。再次感謝您的寶貴意見，期待您下次入住時能享受到更加完善的服務。如有任何進一步的問題或建議，請隨時與我們聯繫。祝您一切順利！

Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay overall and appreciated the reading vibe at our bookstore on the ground floor. It's wonderful to know that you found both Chinese and foreign (English) books to your liking.Regarding the breakfast, we're sorry to hear that it didn't meet your expectations. We strive to provide a variety of high-quality breakfast options to cater to our guests' tastes. Your feedback is invaluable to us, and we'll certainly take it into consideration as we work to improve our breakfast offerings.Thank you once again for your honest review. We hope to welcome you back soon and provide you with an even better experience. If you have any further needs or suggestions, please don't hesitate to reach out to us

Phản Hồi Từ Khách Sạn: Thank you so much for your wonderful review! We're delighted to hear that you found our hotel clean, easily accessible, and that our front desk staff were both nice and helpful. It's truly gratifying to know that your stay was enhanced with a complimentary upgrade to a deluxe room. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back soon!

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to know that you found your room spacious, comfortable, and well-appointed during your stay with us. Your satisfaction is our utmost priority and greatest achievement.Furthermore, we are delighted that our hotel's convenient location, just a short walk away from the mall, made your stay even more enjoyable. We understand the importance of accessibility and strive to maintain and enhance this aspect of our service.Once again, thank you for choosing to stay with us and for sharing your valuable experience. We look forward to welcoming you back in the future and providing you with even better service and amenities. Should you have any further needs or suggestions, please do not hesitate to reach out to us.Wishing you all the best and happy travels!