Kingkey Palace Hotel Shenzhen

Hotel reception was good even allowed us to check in very early as we arrive early.and in check out they offer late check out.really nice of them.the breakfast buffet is grest and has many kind of different variety food was very tasty.only down was the indoor swimming pool that you need to use head cover even for men and water was cold though they said heated it was really cold.but staff are freindly and room was clean.bed is comfortable though room is having only one charging side and the phone is not beside the bed.will stay thete again

Amazing as always. Such a great breakfast for vegetarians. Love the hotel. The baths are so big as are the beds. I always leave feeling so relaxed ☺️

Excellent service and location from MTR station. A small 7 eleven convenience store right in front and a MC Donald's Cafe on the side. Outlet shops to the rear and a beautiful sea view at the front. They offer a free shuttle service to the beach. Breakfast was fantastic with a very wide range of selection from the East to the western food. Lifts require key cards to operate giving it an extra level of security plus they were very quick. Indoor and outdoor swimming pool plus gym and spa centre.

Overall, the experience was good. The room was very comfortable and exactly like in the pictures. It is also a very good location and the breakfast was really tasty. However, checking in, I didn't get a lot of information about the hotel such as breakfast times, where things are, etc. Also, I booked a massage at the hotel spa which was a disappointing experience. It's down a dingy, noisy corridor; despite having made an appointment the staff were unprepared and seemed a little annoyed I was interrupting their time; there was zero music/ambiance; no beverages offered; and the massage lady kept on checking her phone and ended the session very abruptly. Considering the massage is more than most spas, I expected better treatment. Despite this, the woman on the front desk was very helpful when I asked for help as my WIFI didn't work and I would recommend the hotel.

I loved staying here. Friendly staff, nice room and balcony, great breakfast and shuttlebus to the beach.

This was an awesome family get away. Booked one night and ended up staying for two. Staff were helpful and friendly. With a free upgrade to a suit. Clean and great location.