Grand Skylight Hotel Shenzhen

Các đánh giá Grand Skylight Hotel Shenzhen

Grand Skylight Hotel Shenzhen

No.3024 Middle Shennan Road, Futian District, Shenzhen, Guangdong, 518031, ChinaXem thông tin khách sạn
Grand Skylight Hotel Shenzhen
Grand Skylight Hotel ShenzhenGrand Skylight Hotel ShenzhenGrand Skylight Hotel Shenzhen
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Đánh giá của khách

4.7/5
Nổi Bật
2192 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.7
Vệ sinh4.7
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Tất cả đánh giá(2192)
Đánh giá tích cực(2157)
Đánh giá có ảnh/video(375)
Nhân viên quầy lễ tân thân thiện(381)
Dễ đi lại(284)
Mua sắm thuận tiện(166)
Gần tàu điện ngầm(124)
Tuyệt vời khi đi công tác(94)
Bữa sáng ngon(82)
Internet tốt(33)
Trà chiều tuyệt vời(27)
Đánh giá tiêu cực(35)
Người Dùng Ẩn Danh
Phòng Đôi Cao cấp
Lưu trú vào thg 12, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 1, 2025
The whole room is so comfortable and i went during their CNY period, the process was smooth and is clean!
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your feedback. We have always considered it our top priority to provide a comfortable environment and quality service for every guest, and we continue to optimize and improve our service by finding shortcomings in the smallest details. We‘re looking forward to see you again.
Người Dùng Ẩn Danh
Phòng Superior 2 Giường Đơn
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
18 đánh giá
3.0/5
Đăng tải vào 31 thg 12, 2024
Just a simple room with basic amenities though room was not ready upon check-in
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your review of our hotel. We deeply apologize for the situation where your room was not ready when you checked in. We have reported this situation to the relevant departments and will take measures to ensure that such issues do not occur again. Regarding room facilities, we are always committed to providing a clean and comfortable accommodation environment, equipped with basic living amenities. We will continue to work hard to improve and meet the needs of more guests.We look forward to your visit again, giving us the opportunity to provide you with a better service experience. thank you!
ISMAIL NUMAN HARPUT
Phòng Đôi Cao cấp
Lưu trú vào thg 9, 2024
Người đi công tác
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
Wonderful place, its so close to electronic market and restaurants. Clean and workers kind! Next time again I will come, breakfast is also so good
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your feedback. We have always considered it our top priority to provide a comfortable environment and quality service for every guest, and we continue to optimize and improve our service by finding shortcomings in the smallest details. We‘re looking forward to see you again.
MUHAMMED TEKİN
Phòng Đôi Cao cấp
Lưu trú vào thg 9, 2024
Người đi công tác
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 9 thg 11, 2024
Hi friends That can be good choice because of that ha nearly all markets
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your thoughtful comments. The hotel is located in Futian CBD, with convenient transportation, shopping and business trip. Each of our employees will let you enjoy the beauty of Shenzhen quietly through more intimate and meticulous service.
YK Lee
Phòng Deluxe Executive
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 1, 2025
We needed to connect our laptop to the TV via HDMI and needed the help of the sifu. He was very helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your feedback. We have always considered it our top priority to provide a comfortable environment and quality service for every guest, and we continue to optimize and improve our service by finding shortcomings in the smallest details. We‘re looking forward to see you again.
Wenjoe Fong
Phòng Đôi Cao cấp
Lưu trú vào thg 11, 2024
Một mình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 2, 2025
Room is spacious and very nice, good service and the gym is well equipped and big! Enjoyed my stay there.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Eugenia_GG
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2025
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 2, 2025
Nice staff and good service close to the electric centre and shopping mall nearby
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your feedback. We have always considered it our top priority to provide a comfortable environment and quality service for every guest, and we continue to optimize and improve our service by finding shortcomings in the smallest details. We‘re looking forward to see you again.
Dennis Suarez
Phòng Đôi Cao cấp
Lưu trú vào thg 10, 2024
Vợ chồng
56 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 12, 2024
Location is good, easy to get around malls and restaurants. Not really a 5* standards, overall cleanliness not there and Cockroach found in my room.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued customers. We greatly appreciate your feedback and fully understand that your experience was not what you expected. We take your comments very seriously. We sincerely apologize for any inconvenience this may have caused you.If you have any other suggestions or complaints, please do not hesitate to contact us and we will be happy to assist you. Thank you for your understanding and trust in us, and we hope we can regain your satisfaction on your next visit.
SHUJI WATANABE (渡辺 修司)(EC)
Phòng Đôi Cao cấp
Lưu trú vào thg 1, 2025
Người đi công tác
2 đánh giá
3.7/5
Đăng tải vào 12 thg 2, 2025
I saw cockroach a couple of times. There is no heat air conditioning.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback. All along, we will provide every guest with a comfortable environment and quality service as our top priority, from the smallest find deficiencies, and continue to optimize and improve. We hope that you can feel our changes every time you come ~ looking forward to your 5 points.
Edward Hong Kong visitor
Phòng Đôi Cao cấp
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
57 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 17 thg 2, 2025
reception is very nice and provide assistance to get a taxi, close to mtr
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your feedback. We have always considered it our top priority to provide a comfortable environment and quality service for every guest, and we continue to optimize and improve our service by finding shortcomings in the smallest details. We‘re looking forward to see you again.
Toristino
Phòng Đôi Cao cấp
Lưu trú vào thg 3, 2024
Người đi công tác
59 đánh giá
1.2/5
Đăng tải vào 27 thg 4, 2024
Under expectation . Horrible smell in the room ! Carpet smell is disgusting 🤮 service team is too arrogant … such petty behavior .. 🤮
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for your feedback on our hotel. We take your comments and suggestions very seriously and we apologize for the problems you mentioned in your review.First of all, we are deeply sorry for the odor problem you encountered in your room. Due to today's persistent rainy weather in Shenzhen, which caused the carpet to be in poor condition, our cleaning team has carried out a deep cleaning of the room to ensure that the next guest will not encounter similar problems when they check in.At the same time, we take your criticism of our service team very seriously. We have trained and managed our service team strictly to ensure that they can serve our guests in a more professional and friendly manner. We assure you that our service team will be more humble and attentive to ensure guest satisfaction.Last but not least, we would like to thank you again for your feedback and assure you that we will continue to improve and enhance our service quality. We sincerely hope that you will visit our hotel again and give us the opportunity to serve you better.
MBV
Phòng Superior 2 Giường Đơn
Lưu trú vào thg 8, 2024
Người đi công tác
5 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 18 thg 10, 2024
Very good experience in the heart of Shenzhen IT area. Recommendable for business travelers!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your business needs.We take pride in providing exceptional service to all of our guests and we are delighted to know that we met your expectations. Your recommendation means a lot to us and we hope to have the pleasure of welcoming you back soon.Thank you for choosing our hotel for your stay in Shenzhen.Best regards,Grand Skylight Hotel
Mohammed Anisul
Phòng Superior 2 Giường Đơn
Lưu trú vào thg 2, 2024
Người đi công tác
2 đánh giá
2.5/5
Đăng tải vào 30 thg 3, 2024
Some of the front office staffs are rude.
Dịch
Phản Hồi Từ Khách Sạn: Dear, We apologize for your unpleasant stay experience. Could you please leave your contact information?We will proactively contact you to learn more details and make corresponding improvements.
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 10, 2024
Vợ chồng
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2025
very good good good good good service……………………………………………..
Dịch
Phản Hồi Từ Khách Sạn: 親愛的客人,感謝您一直以來對我們的支持與認可,您的肯定是我們不斷提升的動力。希望您在未來的日子裏,也能夠繼續支持我們、鞭策我們,見證一個國際水準的名族酒店的成長。
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 29 thg 12, 2024
Recommended, what needs to be there is there
Dịch
Phản Hồi Từ Khách Sạn: Dear, thank you for your thoughtful comments. For a long time, we have always regarded providing every guest with a comfortable stay environment and quality service as the top priority of our work. I hope you can feel our changes every time you come ~ I look forward to your 5 points of praise.