Interlaken OCT Hotel

Now hotel no have many activities , even food dnt have much variety , so it’s disappointing , and location is so outside so very difficult to manage .

We love this hotel and when we want to have really good vacation, we choose Interlaken. I just hope breakfasts could be more western, better choice for western food. Same for evening buffet.

We stayed over at the hotel especially to use the hot springs just to find out that it was closed for maintenance. It would've been great if they let us know at the time of booking that the hot springs were closed. Outside of the hot springs, there isn't much to do. We went to the Knight Valley which cost an arm and a leg but there wasn't much else we could do. We could've visited just for the day and had the same experience without staying over at the hotel. A waste of money for sure. Nowhere on trip.com's hotel information does it mention that the hot spring's are closed for maintenance purposes. I would never have spent the money to stay over if I knew this in advance.

This is already our 3rd year coming to this hotel before Christmas but this year was our worst stay. We understand that this is a Chinese hotel and not all of them speaks English but the service was the worst this time. We ordered room service that took almost 2 hours. We asked for Cola or any soda, they also didn’t have and asked us to order from Meituan instead which would cost us almost 50RMB just for delivery itself. The park was closed. And they gave us a small room for the same price of the big one. Truly disappointing. They served only few options during breakfast too. Good thing we have good company, we still managed to enjoy our time by ourselves.

My second time here, the hotel is again exceeded my expectations. Cant get enough of the view and the vibe here. Felt like I just went to Swisserland

It’s a beautiful place surrounded by mountains. Delighted to get an upgrade. The lake view suite was spacious, elegant with a balcony. It’s super comfortable with a great view. The overall hygiene however should improve.

The services are good

Overall was a great stay. Rooms are spacious and clean. Breakfast could have more western options since there are many foreigners visiting.

We were so noisy that night but no one complains (sorry and thank you neighboors haha) So perfect for our party . Special mention to one of the staff at the hotel his name is (BAKER) for upgrading our room it's so perfect for us thank you for all the help 🥰 Thank you much again interlaken hotel for letting us celebrate our Christmas party this is our second time and we very sure next year we will still celebrate here again ❤🥰 This place is the best! Highly recommended. 💯