UrCove by HYATT Shenzhen Bay Mixc

The overall performance of the hotel I stayed in this time was very satisfactory. The room maintained a very high standard of cleanliness. The floor, desktop and other areas were clean and tidy, and the items were placed in order, creating a comfortable and pleasant living environment. Good lighting and ventilation design further improved the comfort of living, and the smart home system in the room was a highlight. All kinds of home appliances support intelligent voice control, which is simple and convenient to operate. Through voice commands, you can easily adjust the brightness of the lights, the temperature of the air conditioner, etc., which greatly improves the convenience of use and fully reflects the technological and intelligent level of the hotel. The hotel customer service staff Jovana is warm and thoughtful, able to respond to guests' needs in a timely manner, and pay attention to every service detail. Whether it is check-in or check-out procedures, they are efficient and smooth, allowing guests to feel meticulous care. Comprehensive performance in all aspects, this is a high-quality hotel worth recommending. Next time I go to Shenzhen, I will definitely choose to stay in this hotel again.

A refreshing stay at a mew stunning hotel. The moment I stepped into the lobby, I was greeted by a breathtakingly spacious, high-ceiling design that instantly created a sense of comfort and calm. It's a space that truly invites you to unwind. Every staff member was warm, attentive, and genuinely committed to making my stay exceptional.

Had a really good experience staying here, Jovana was very helpful and gave me an upgrade without asking. Overall, it exceeded my expectations.

New hotel with very good service, large room, nearby shopping centre with various restaurants and shops.

Very nice modern hotel in a great location.

Miss Jovana 黃永怡 of front desk is excellent and very helpful to me (Mr Lim) and my wife (Miss Tam). We stayed one night on 2 July 2025. We like the modern style and cleanliness of the hotel. All staff are nice with big smiles including Miss Amber and many others. We hope to return soon.