Atour X Hotel

Receptionist Behaviour not so goods with foreigner. Checkout time 2 o’clock and I little late 2:30-2:40 they stop my card and not allow to enter my room again .. So rude service. thank god my languages already I put outside on morning only but I don’t given back to card because I thought I use gym and go for shower for 5 to 10 mints but they not allowing and without checkout they forcefully did my checkout. How is this hotel system I never ever seen this kind of service .. i am very much upset this reputed Brand Atour hotel service like this it is very disgusting.. Shenzhen Sungang located

We spent a lot of time to check in since the front desk cannot find our booking. The front desk staff free us the hotel breakfast. However, she did not mark it. The restaurant staff told us that breadfast were not inclusive for our rooms, making us embarrassing at that moment.

The hotel facilities are very good, and the front desk staff are also very warm. It was a great choice

The hotel room size is good and the overall hotel condition is good.

A very comfortable stay. The facilities in hotel is new and clean.

Overall the hotel is clean but the food smell is always left in elevators

Excellent service and happy stay

Very good

地理位置有一點不方便，但比較寧靜，和朋友一起出行，非常開心，我們訂了三間房間還算可以其中一間房間冷氣同水壓都不能太好，希望有待改善，服務生還送了禮物給小朋友。今次book這間酒店因為筍崗去萬象城方便。