JEN Shenyang by Shangri-La

设施：excellent facilities and very large room 卫生：very clean and no smell 环境：excellent location with alot of food around the hotel. 服务：service manager 王佳provided superior service even during last night check. I will stay in this hotel on my next visit in Shenyang

Hotel is located not far from raiway station on a busy street. and just a next to pedestrian street. thete are shop and restaurants around. Room size is good but it has a carpet floor which is not so clean. bed is good but pillow are much too soft for me.

Staying at the Jen Hotel in Shenyang was not a good experience, despite its good location. At check-in time we were asked to leave a deposit equivalent to 100% of the pre-paid hotel stay. This requirement was not described in the hotel reservation, or at least not easy to be found. This was the first time that I experienced this having travelled to several countries. The hotel manager had to personally waive this requirement as we didn't think it was applicable. On the first night my wife started feeling itchy for no apparent reason. On the second night she developed a severe alergic reaction with rashes all over the body that caused her to go to the hospital at 1:30 am. We started suspecting that the source of allergy was the forced ventilation combined with the lack of fresh air that was moving impurities from the soiled carpet that seems to be in need of steam cleaning. When we got back to the hotel the following day -we were unable to contact the hotel by phone earlier because the only telephone number listed seemed to be out of service- we requested that the room window be opened. Things then started to get better for my wife and she was able to stay in the room without feeling ill again.

Location is superb and near 沈阳高铁 and 沈阳 metro. Easily accessible to most parts of attraction. Also located at the shopping and F&B area with lots of food option. Room is very comfotable, clean and big. Would like to commend all their frontline staff. All were very profession and customer oriented especially 王佳 who was friendly and attentive to my needs.

Great stay and convenient location

Location is unbeatable, with malls at our doorstep and Lawsons and Luckin Coffee at the lift lobby. Hotel is a bit old but everything works. Hot water shower great water pressure, great bed, big room. Highly recommend.