Oriental Ginza Hotel (Shenyang Tiexi)

the location is not good, no shop around, even food delivery is complicated. the staff is great. the breakfast lacks of diversity. the sauna was not accessible

Wonderful hotel in Shenyang which is located next to the highway near the BMW plant, perfect for those who prefer driving or traveling by car. This hotel is also next to an interesting ant-themed amusement park, a China-Germany street, a BMX bike & skate park, as well as a huge ecological park with a winding river & islands which makes for a breathtakingly beautiful view from the room. The hotel itself is beautifully decorated with excellent facilities including a large indoor pool, gym & a delicious breakfast buffet in the mornings. We also saw a lovely wedding event & photoshoot being held here! Special thanks to Marie & Cici for making our stay so memorable, we were very pleased with everything & would definitely recommend this hotel.

酒店停車方便有充電樁，前台Nicole服務非常好，入住前打電話詢問需求，入住的時候給我升級了房間，退房的時候還幫忙叫車，房間景觀好衞生合格，早餐中規中矩，整體入住感受好，下次還會選擇。

性價比非常高的酒店，停車方便快捷，大堂很漂亮，前台服務非常熱情，入住時有人送熱茶，並幫忙拿行李，服務員素質高，房間整潔，有快捷退房服務很方便，大值得推薦

酒店大堂有濃濃的聖誕氣息！星星燈很漂亮，配套設施齊全，酒店大堂經理Nicole熱情有耐心，貼心送上熱水！下次還會帶朋友來

到酒店的時候凌晨兩點左右了，前台人特別多等着辦入住，酒店的通知是因為攜程後台沒關一直在接單，辦理入住的前台員工互相協調也有問題，好多次把已入住的房間再次開了出去。平均一個顧客入住辦理時間16分鐘左右。有顧客跟前台爭吵前台人員的反應竟然是我給你退錢，你別住了，知道凌晨加班都不容易，但是這個話説出來是不太能接受的。房間地方很大，設施也基本高端。剛準備睡覺，衞生間大玻璃上出來一衹大蟑螂，怕老婆孩子害怕自己悄咪咪的給收拾了。總體來説酒店的服務配不上環境，環境配不上價格，價格配不上名字😂