Shenyang Shenglantianbao Hotel (Zhongjie Imperial Palace)

Good location, near to Shenyang Imperial palace and other attractions. Easy to reach by subway🚇, Huaiyuanmen station is the nearest station but you need to navigate to get to this hotel. It is located on the inner road next to other apartments. Once you come out of Huaiyuanmen station, Exit B, U-turn and you will see the main gate to Imperial Palace.Walk across the street into the main gate, keeping to your left. This is the inner road...walk along the road for 200m or so, you'll see a BBQ restaurant in your right and a gated parking area next to it. The hotel is just beside this restaurant. It's easy to travel around using public buses too. The young pretty lady reception at the front desk was very helpful and courteous. We stayed here for three nights. But our key card was deactivated on the second day which I don't understand why. The bearded guy, probably the boss activated the card for us after we came downstairs again. Then the next issue was when we opened our room door we were shocked to see that the room was not made up at all, although we had hung the signage at the door before we left in the morning.We came back in the evening, tired after one whole day of touring around Shenyang to find a room not made up and no replenishment of water and basic amenities. We had to go downstairs again to lodge the complaint and he was rather defensive, saying that I should have requested for making up the room at the front desk, in which I asked him what's the use of the signage card for. Thereafter, he took some time to replace the towels, bottled water and other basic toiletries. In another review by another guest, this bearded guy was mentioned as a humorous man. However, I was taken aback by his comments including mentioning that we drink so much water when we requested for two extra bottles of water. FYI, we have been given lots of drinking water all the while when we stayed in China hotels. This is the 10th hotel that we are staying at during our 20-days trip to North Eastern China. The only negative remark is the cleaning service in this hotel is unsatisfactory. Although, the next day the room was supposed to be cleaned, I had to pick up the hair and rubbish that was blocking the water outlet and also some food droppings on the carpet. We're grateful that the hotel management upgraded the room for us. It would have been perfect if they looked into improving their cleaning services and responses to hotel guests. Thank you for the spacious room.

一進走廊是那種老式賓館味道，潮濕。 隔音特別差，在房間説話走廊聽的一清二楚。 價格便宜，這是唯一優點了。還不如考慮民宿了。 前台形同虛設別指望。

衞生一般，水壺裡麪還有水和灰塵，浴室裏還有不少頭髮，床單被鋪算乾淨，風筒是不錯的，地理位置不錯，步行，地鐵，公交都很方便，不在馬路邊，很安靜。

提前訂好4間房，由於服務員沒打掃衞生，全員站等下午三點才入住。還説人工有限，旺季3點都住不上。每天垃圾桶也不倒，等客人走一次性收拾。忍不了就得自己找垃圾袋。窗外空調機聲音較大影響睡眠。前台服務態度還挺好。

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地理位置十分便利，出門有吃，離故宮很近，步行就能到。停車場很大。衞生稍微差一點