Cutlers Hotel

We stayed for one night at this hotel. We paid extra for the Executive room and were very disappointed. -The toilet did not flush properly, the taps would barely work and there was a hair product left from the previous guest. -The windows were located 8ft high which required a pole to close, however they did not lock properly. We stayed during high winds which slammed the windows open every time we closed them. -There was a lot of noise throughout the night from people shouting, loud music and building work. -There were stains on the carpet and walls and the king sized bed was two single beds pushed together. -When we reported an issue with our keys not working, the staff member on reception in the evening was rude and it felt like we were a huge inconvenience. This was one of, if not the worst hotel experience we have had. If we were staying for more than one night we would have moved hotels. I'm disappointed that we spent extra on an upgrade, only for it to probably be worse than a regular room. Overall I would avoid this hotel if you want a good night's sleep and a clean & functioning room.

The staff is really friendly and nice. And the room Is big and the toilet is clean. However, the furniture is a bit old and the main entrance is in the middle of an alley where it took us some time to find it. Anyway, staying in the city center with good price. U can’t expect too much!