Sonesta ES Suites Cincinnati - Sharonville East

Unfortunately there was no hot water in the morning when we left. The front desk was apologetic. It was 6am so we weren’t about to move rooms just for a shower. Other than that it was great for the price

Needs repair and a new staff Hotel looked nice enough, but had a funny smell and the sofa bed was pretty much only springs. I had 2 separate reservations, one for a single night and a separate reservation for the next two nights. Room did not have hot water. I notified the front desk and they said they would get it taken care of. However, I am now on night 3 with no hot water. We are here for my child’s basketball tournament, and she has been unable to shower. To top it off, the front desk says I’m lying and refuses to come and check.

Had to switch rooms 2 times, people sat right outside the entrance smoking, crying dog in a room, old, torn shower curtain

Just ok stay Very clean. But disappointed with the temp of room. Either very cold or very hot. No conditioner in dispenser. Empty. No extra tp. And kleenex was empty. Couch chair sat extremely low. Large room. Was very nice

Front desk was very nice and professional. Property needs some clean up, especially around the parking area. Room itself was nice and spacious. A little outdated but good enough for one night that we stayed.

Avoid The most disgustingly dirty hotel I have ever stayed in. Burn marks on the furniture from cigarettes, stuff smeared on the headboard. The baseboards were filthy. Fold out couch was also quite dirty. This place obviously gets long term people staying here. There were 10 people sitting in their chairs right outside the doors smoking.