Naama Bay Promenade Beach Resort

I arrived at the hotel and immediately noticed that it was divided into two separate establishments on either side of the road: an old one and a modern, newly built one. This arrangement is a blatant case of false advertising and deception. I promptly requested a transfer to the newer hotel, but to my dismay, they demanded an additional $70 per night, excluding breakfast. This is completely unacceptable. I kindly request a full refund for the inconveniences caused.

Nice place, I recommended

Жили в той части которая через дорогу от моря, брали без питания, потому что с питанием цена не конкурентная, интернет был прекрасный, но мы специально просили номер около ресепшен, номер хороший, уборка супер, бассейны без подогрева, но море не далеко. Народу мало, соотношение цена качество прекрасное.

최악의 추억

Friendly, clean and mature hotel. Nice holiday stay. Tolerant animation team. Great location, next to promenade, which guaranteed our gretat evening walks to caffee’s and local stores. Very good underwater views in neighbor hotel beach.

Nice holel. Nice place to spend your wacation time. Nice fishes in the sea. Nice cats near swimming pool. Moises is best of animation team. Interesting darts and aqua gym. Next time we will go to Naama Bay for sure. See you! Best wishes from Ukraine.

Very good vacation, with good food, fresh renovated rooms and super animation program, thanks to Sayed. I liked the pools an the beach which is nearby, next to an all time open bar so you can also watch football too. Young people and good music all the time. Good service.

Star Rating - this hotel is apparently a 5 Star Hotel. I would dispute this as the hotel is generally quite poor from a facility perspective. I would suggest it’s more a 3 Star Hotel. Food quality is very poor and for somebody with food allergies, there were very limited options available. Food was not labelled, not hot, tasteless and not what I would expect from a 5 Star hotel. There was only one bar and that is the beach bar. The only bar in the hotel is the piano bar and you have to pay for all drinks and snacks consumed in the piano bar, they are not part of the 5 star all inclusive package. There were two additional restaurants on site, both of which attracted an additional cost and were not included in the 5 star all inclusive price. The beach bar served snacks between 1-3pm daily but again, the quality was very poor. Fresh fruit was available daily from the beach bar between 3-4pm only and ice cream cones were available from the beach bar between 4-5pm every day. The hotel also advertises a bakery which is actually based at the sister hotel the other side of the road and all items need to be purchased and are not included in the 5 star all inclusive option. The local spirits at the beach bar were very poor quality and all drinks were either served in plastic or paper cups. Not what you would expect at a 5 star resort. The restaurant staff, housekeeping staff and activity/recreational staff all worked very hard and earned every penny they earn. The bar staff were rude and so were the reception and management staff. A very disappointing holiday at this very poor quality 5 star resort and I would not recommend it to others.

Great hotel! Service, food, Beach, everything is just gorgeous!! The hotel is clean and beautiful, the staff is friendly. On the Beach enough laymen. The Beach is watched and cleaned. Separate thanks to the animation team. You guys are good! Come back here again. I will recommend this hotel.