magpiedragon
ngày 30 tháng 9 năm 2024
Our overall experience at the hotel was good, but we did have some issues the way they handle the 'All Inclusive Package' - wine is only served in restaurant and Lobby Bar, you have to pay for dinks in the Horizon bar, pay for local bottled beer and pay addititional charge to eat in the Rangoli restaurant - the only time I have had to pay supplement in an all inclusive restaurant is when it involves expensive seafood. I have raised these issues with the hotel, but not sure anything will change. The food in the main restaurant was very nice, I don't eat meat and I had no problem finding something to suit me. Our room was one of the older ones, and was tired but clean. The staff are amazing, they are so polite and helpful - nothing is too much trouble - I have provided the hotel with their names, and request that they pass on our gratitude to them all. We would definitely stay at this hotel again, and hopefully by then the management might re-think about charging people for drinks in the Horizon bar!
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