Tài Khoản Khách
ngày 29 tháng 8 năm 2024
I am writing to express my disappointment with the service I received during my recent stay at your hotel. When my booking time ended, the staff’s behavior was extremely disrespectful and unprofessional. Rather than approaching the situation with courtesy and understanding, they were rude and made us feel unwelcome.
I believe that all guests deserve to be treated with respect, regardless of the circumstances, and unfortunately, this was not the case during my visit. As a result, I cannot recommend your hotel to others.
I hope you take this feedback seriously and work on improving the conduct of your staff.
Dịch