International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)

Location is closed to good street and staff is helpful with Enquiry

The hotel location is convenient for food, shopping and moving around. Plenty of parking spaces right in front of the entrance. It's also convenient for taxi to pick up and bus stop also 100m away. The front desk receptionist are all very well train, I specially like the service of 丹丹&小蔡 who check us in, they were very patient to their guests, always displaying a smiling face, and also have us very good advise on where to go around town, excellent attitude for service industry. Shantou is good for us food and we decided to extend another night stay at the property, there 小张&小林 the other 2 receptionists who are very pleasant to deal with. We are very happy to pick up this hotel:) By the way, the air conditioning in the room is powerful, perfect for this extremely hot weather. The housekeeping ladies were very efficient too. Thumbs up!

Good location. 2 malls just at the side and opposite. And near to long yan street.

The room was spacious but the cleanliness is to be much improved. Complained there was a cigarette in the bathroom (although its a non smoking room 😒). It was right at a obvious place but i flushed it down the drained. Stayed 3nights but they nvr took effort to clean. House keeping was not done, as the bed was quite mess. Breakfast.... Is a no but still edible. Service at the reception was great.

We are from Singapore, and this is our first visit to Shantou after Covid-related restrictions in China caused some confusion with Alipay and WeChat before we arrived. The two front desk staff, 彤彤 and 小 珊, truly made us feel safe and hassle-free during our stay. 彤彤 was incredibly patient, guiding us on how to use Alipay and WeChat to book taxis, make payments for food delivery, and even have food sent to our room. 小 珊 took the time to explain and recommend excellent local dining options around the hotel. My husband and I are genuinely grateful for their sincere assistance during our three-night stay. The hotel room was spacious and clean. I particularly appreciated the tea set and the complimentary tea samples that allowed us to enjoy a cup of tea in the room. The bathtub was clean, and the sensor light in the toilet was a thoughtful touch. 我们来自新加坡，这是我们在疫情期间后首次访问汕头，中国的疫情限制在我们到达之前导致了一些关于支付宝和微信的混淆。前台的两位工作人员，彤彤和小珊，在我们逗留期间让我们感到非常安全和无忧。 彤彤非常有耐心，指导我们如何使用支付宝和微信来预订出租车、支付外卖，甚至将食物送到我们的房间。 小珊花时间为我们解释并推荐了酒店周围的出色餐饮选择。我和我的丈夫对他们在我们三晚逗留期间的真诚帮助感到非常感激。 酒店房间宽敞而干净。我特别喜欢茶具和免费茶样，这使我们可以在房间里享受一杯茶。浴缸很干净，卫生间的感应灯是一个贴心之举。

Comfortable room with nice staffs. Excellent location.