Passing-cloud Resort

Cơ sở vật chất ở mức trung bình. Khi tôi yêu cầu xuất hóa đơn sau khi rời khách sạn thì không có câu trả lời nào. Căn phòng về cơ bản không có tầm nhìn và được bao quanh bởi những bức tường cao. Nó không phù hợp với giá phòng chút nào.

We enjoyed staying at this hotel. The hotel is located inside the ancient town and our hired car can't go in further so they sent their staff to bring us and help us with the luggage. The staff service is very good as they escorted us to our room and explained all the details to us. The room is super spacious and cleanliness is good. Complete amenities. The breakfast spread is tasty. The hotel is beautiful too. Though the price is on the high side, but it was a good experience. Recommend to stay!

Wonderful hotel with lovely service. Right in the heart of the ancient town, the rooms are very comfortable and the service is great and so friendly. We're foreigners who don't speak a lot of Chinese and the staff helped us communicatie with other hotels and drivers. Very beautiful and authentic building.

Arrange to pick up at high speed railway station is a good service for the hotel for the 1st time visit shangri la. The tour guide was given our memories of video shot at scenic spot , it is very beautiful.

Me and my family stayed here for 2 nights. This hotel is the most elegant in our trip. Location is in the heart of old town. Facilities are beyond you imagine. My brother got high attitude sickness the day we arrived we asked Miss fan ( front desk girl who can speak English) for help. The hotel team help everything ex o2 tube for breath , ginger tea and extra blankets. So he can finally slept. Thank you so much for your hospitality. We also asked hotel to provide us the day trip around. Oh plus hotel has the pick up service for free. And during the say trip, they pack drink and snack box for all of us. Thats helps a lot. And the most importance things is the scenery in this hotel you can feel the Chinese culture in every detail. This hotel is 10 out of 10.

From arrival till checkout all the needs has been taken care of and exceeded our expectation.....my friend was not well during the stay and the team has given required medication and oxygen to help recover quickly....Thumbs up service for the passing-cloud resort shangrila team...